About the Role
Solutions Engineer
Department
Sales
Employment Type
Full Time
Location
Remote
Workplace type
Fully remote
This is an incredible opportunity to join a very fast growing startup as a Solutions Engineer.
We are seeking a highly motivated and results-driven Solutions Engineer to join our dynamic Solutions team at beehiiv. As a Solutions Engineer, you will play a critical role in helping customers onboard and driving product adoption. You will be responsible for supporting enterprise customers, building migration solutions, spearheading the onboarding experience, and supporting customers with product adoption.
The ideal candidate is a self-starter with excellent communication skills, a strong technical background, and a passion for solving unique problems.
Ideally, you will have:
- Minimum of 2-3 years of experience as a Sales Engineer, Solutions Engineer, Product Manager, or a similar role
- Technical aptitude and the ability to use, understand, and demonstrate software features and functionalities
- Proficient in utilizing various third-party platforms and tools, including but not limited to WordPress, Shopify, Webflow, Zapier, Make, Pipedream, and DNS configurations.
- Excellent communication and presentation skills, with the ability to engage and influence C-level executives and key stakeholders
- Genuine excitement about scaling a nascent platform
- An ownership mentality
- Experience working at a startup or an email platform is a huge plus
- Experience using beehiiv is an ever-bigger plus
What you will be responsible for:
- Lead diligence for prospective customers to fully understand their existing technology stack, processes, pain points, etc.
- Conduct in-depth needs analysis and product demonstrations to showcase the value and benefits of beehiivs suite of content tools, tailored to each prospect’s specific requirements
- Build, communicate, and execute bespoke migration processes for prospective customers to ensure a seamless transition to using beehiiv
- Lead the entire onboarding process from deal close to actively utilizing beehiiv to its full potential
- Build new or leverage existing solutions and/or integrations to maximize the capabilities of the platform based on the prospect’s specific needs and goals
- Build and maintain strong relationships with key stakeholders and decision-makers within target accounts to understand their business needs, challenges, and goals
- Collaborate with internal teams, including Sales, Customer Success, and Product, to ensure a seamless and successful sales and onboarding process.