Job Description
Solutions Architect
- United States-Remote OK
- Full-Time
- Client Success
- $110k- $130k
Funnel Leasing Inc.,is hiring for aSolutions Architectthat can ‘work from anywhere’ in the U.S.As aSolutions Architect, you will play a crucial role in addressing customers’ complex business challenges. You will be responsible for translating business requirements into scalable and sustainable technical solutions, ensuring alignment with organizational goals and industry best practices. This is an exciting opportunity to work in a highly cross-functional role at Funnel. Our Solutions team is our technical hub and trusty conduit between customer and company.
Why Funnel?
We are a ‘work from anywhere’ in the U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel!
Employees may be eligible for various benefits. Generally, we provide employee access to:
- Health insurance
- Dental and Vision insurance
- Company paid Life/AD&D
- Long-term Disability insurance
- Short-term Disability insurance
- Term Life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Retirement Plan – 2% company match
- EAP
In addition to these benefits, we also offer
- Benefits effective on first date of employment
- Remote-first; work from anywhere within the US company culture
- Uncapped Discretionary Time off
- Sick Leave
- 13 paid holidays
- One time remote work stipend
- Employee recognition program
- Employee-led Groups (ELGs)
TheSolutions Architect Isessential roles and responsibilities include, but are not limited to the following:
- Collaborate closely with internal teams, including product, engineering, support, and finance, to ensure alignment and successful execution of customer initiatives.
- Independently develop and proactively provide account strategies significant to our clients supported by your knowledge of property management industry trends, emerging technologies, and applicable regulatory changes
- Be conversant in our clients business needs and the industry. Develop a mastery and an ability to keep up with our rapidly changing tech capabilities.
- Deliver results autonomously with minimal direction or guidance
- Ability to navigate, influence, and communicate with poise to CxO/VP level and senior technical stakeholders (both internally/externally)
- Distill and translate highly technical concepts to non-technical stakeholders to drive intended outcomes
- Develop a deep understanding of Funnel Leasing’s software solutions and become a trusted expert in our product offerings.
- Consult with Funnel customers to provide operating best practices that maximize the value they can achieve from Funnels software.
- Maintain and cultivate strong client relationships, ensuring satisfaction and loyalty through proactive communication and attentive service.
Culture
- Create a culture of continuous improvement and learning for individual professional development
- Foster collaboration within team and across the company
- Performs other duties as assigned and modified at manager’s discretion
Education, Work Experience, Knowledge, and Certifications
- 2+ years at a SaaS technology company
- Proven experience as a Solutions Architect or similar role
- Experience conceptualizing and documenting system and process flows within an API-based integration environment
- Experience overcoming technical or change management barriers through a consultative mindset
- Ability to deliver on complex projects with competing and nuanced priorities