Job Description

Solutions Architect

Remote in the US is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1600% in the last one year and recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 120+ people strong with employees spread across India and US locations.

What You Will Do

  • Interpret and translate client requirements into a solution that can be configured from our standard set of offerings
  • Align solution architecture (including a statement of work, schedules, and other contractual documents) with final terms and conditions
  • Design and architect end-to-end solutions content that characterizes what products or services are being proposed and how these services will be delivered
  • Estimate for project or program management and/or technical effort to drive scope and produce deliverables
  • Design and deliver scalable solutions
  • Ability to present to senior level customer executives
  • Collaborate with cross-functional teams
  • Develop best practices for targeted solution offerings and a process to manage SA best practices in solution design

What You Will Bring

  • 3+ years of experience as a Software Engineer
  • 1+ years of experience as a Solutions Architect
  • Engineering background or equivalent experience.
  • Have worked in a B2B SaaS startup environment.
  • Extensive hands-on experience in Node.JS/Express.JS/Hapi.js/Koa.js, 4.NoSQL DBs and Relational Database (preferably MYSQL/PostgreSQL)
  • Experience in HTML5, CSS3, Angular.JS, or React.js.
  • Strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
  • Design and implementation of low-latency, high-availability, and performance applications.
  • Implementation of security and data protection.
  • Experience managing multiple services and modules with distributed and scalable systems.
  • Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
  • Strong communication skills with the ability to articulate technical concepts to non-technical audiences
  • Comfortable with ambiguity and able to think creatively to solve complex problems
  • Empathetic and passionate about delivering customer success