Job Description

Title: Solutions Architect

Location: Remote

About AssemblyAI

At AssemblyAI, we’re creating a leading Applied AI company by building powerful models to transcribe and understand audio data, exposed through a straightforward web API.

Progress in AI is moving at an unprecedented pace we keep our pulse on the latest developments and breakthroughs in AI research and use these advances to inform our production-ready AI models. Our Automated Speech Recognition (ASR) models already outperform companies like Google, AWS, and Microsoft – which is why hundreds of companies and thousands of developers are using our API to transcribe and understand millions of videos, podcasts, phone calls, and Zoom meetings every day.

We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. As part of a huge and emerging market, AssemblyAI is well on its way to becoming the leader in applied AI.

Join our world-class, remote team and help us build an iconic AI company!

About the Role

We’re looking for a Customer Facing Developer whose top priority is helping customers explore the potential of AssemblyAI through building innovative proof of concept applications. You’ll guide customers through the development process, from design to deployment, ensuring their visions come to life while highlighting the power of our platform.

As a key member of our Solutions team, you’ll work cross-functionally with Sales, Customer Success, and Product to gain a deep understanding of customer needs and ensure they are realized through your full-stack development expertise. Equipped with strong communication skills, you’ll translate complex technical concepts into a simple, engaging customer experience.

Reporting to the Solutions Team Lead, you’ll help establish best practices for customer engagement and product improvement as we continue scaling. You’ll have the opportunity to build truly transformative applications that push the boundaries of what’s possible with artificial intelligence.

To our customers and the AssemblyAI team alike, you’ll serve as a trusted technical advisor and partner in enabling their success. We’re looking for someone passionate about emerging technologies, building impactful solutions, and delivering an amazing customer experience.

What You’ll Do

  • Serve as the dedicated technical resource in the pre-sales cycle.
  • Build and deploy full-stack applications. (Next.js, Python, SQL)
  • Deliver custom solutions and prototypes that help customers understand the art of possible .
  • Contribute to our open-source repository of demos, examples, and integration guides.
  • Build strong connections with our customers’ technical teams and leaders to ensure their long-term success with the platform.
  • Ideate and prototype in collaboration with the product team.
  • Deliver in-person presentations and technical demos to our customers.

What You’ll Need

  • Have 2+ years of software engineering and application development experience.
  • Proficiency in SQL, Python, and React with web development experience.
  • Have experience working with production software systems at scale.
  • Built and/or delivered prototypes on top of our API platform.
  • Can proactively identify technical pain points in our and our customer’s solutions.
  • Have the willingness to wear many hats, be passionate about unblocking issues for customers regardless of your job title, and have an excitement for problem-solving.
  • Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.