Job Description

Solution Designer

Austin, TX | Menlo Park, CA | Fremont, CA | Remote, US

The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create people-related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers. We are seeking an HR Technology Solution Designer to lead technology solutions for HR programs. The ideal candidate will question common assumptions, rethink existing processes, and see every challenge as an opportunity for improvement. We’re looking for an execution focused individual, who can look at the big picture from a user experience, technology and business standpoint. This role supports process and technology on a global scale.

Solution Designer Responsibilities

  • Identify and support transformative cross-functional initiatives to improve employee experience and business processes for HR
  • Possess knowledge of HR Systems industry practices, advanced techniques and solutions to design new processes, and solutions
  • Translate business strategy and stakeholder needs into documented business & technical requirements for engineering teams , including process designs and user flows
  • Partner with Engineering teams to deliver innovative solutions and ensures acceptance criteria are met
  • Support shared vision across the HR and business functions by partnering with key internal business stakeholders
  • Maintain effective communication with project relevant stakeholders
  • Support team leads of technology professionals with a focus on HR products
  • Influence technical solutions by leveraging and maximizing suite of current and future technology investments
  • Effectively leverage data dashboards and metric libraries to inform prioritization processes and engineering roadmaps
  • Leveraging User Research to identify adoption opportunities for new products and improvements for current products, supporting user-centered activities such as concept testing and usability testing
  • Work closely with HR program & product owners to understand strategic direction and goals of the business

Minimum Qualifications

  • Experience in prototyping and designing current and future state processes with Lucid charts or Mural board
  • Experience managing, growing, and developing individual contributors and leading and managing teams
  • 5+ years experience creating business requirements artifacts, including process designs
  • Proven experience with communications, relationship management, partnership building and leadership influencing skills
  • Demonstrated experience leading global technical projects end-to-end collaborating with cross-functional stakeholders
  • 5+ years experience implementing employee-centric HR technology solutions
  • 3+ years experience leveraging agile methodology to deliver solutions in collaboration with product/application managers, designers, researchers, data specialists and developers
  • Experience leveraging qualitative and quantitative data to drive business decisions & technology solutions
  • Experience implementing solutions with systems like Workday, Salesforce or web-solutions
  • Experience influencing at all levels of organization, driving and implementing company-wide changes

Preferred Qualifications

  • Proven track record of effectively interacting with internal and external stakeholders
  • Enthusiastic about solving complex, system-to-system integration problem
  • Familiarity with Workday, Salesforce and Workplace by Facebook functionality including tenant configuration, data loads, and maintenance
  • Demonstrated experience working in a fast-paced environment with stakeholders and users