About the Role
Title: Senior Web Developer and Platform Engineer
Location: Chapel Hill United States
Job Description:
Full Time/Part TimeFull-Time Permanent
Hours per week: 40
Position LocationNorth Carolina, US
Hiring Range: 74,500 – 93,000
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
ITS Customer Experience & Engagement (CE&E) strives to provide the highest level of customer satisfaction through effective, reliable and professional IT support, in partnership with campus units. Among its functions, CE&E provides website, communications, digital accessibility, and voice services, and support from the Service Desk, including the Business Systems Help Desk.
Position Summary
This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.
ITS Digital Services is UNC Chapel Hill’s in-house web and mobile team. We offer central WordPress-based web development and hosting, along with web design, UX/UI, and development services for campus units looking to revamp their web presence. The Digital Services team regularly acts as an in-house web development team, charging for website development projects.
The Senior Web Developer and Platform Engineer is a key member of this team, responsible for the end-to-end development and maintenance of our web hosting platform, hosted websites, and supported web applications. This full-stack development role involves designing, architecting, testing, administering, and monitoring the performance and security of the University’s web hosting platform. Key responsibilities include:
* Ensure all web products adhere to UNC policies, including privacy, accessibility, and security.
* Develop and build templates, custom WordPress themes, plugins, and other related web products for use by the campus community.
* Manage routine updates to plugins, themes, and WordPress core.
* Tackle middleware-related tasks such as optimizing and updating databases, caching mechanisms, and CDN configurations.
* Continuously refactor code to ensure performance and security best practices are followed.
* Monitor web transactions, both internal and external, for performance and security; prevent DDoS attempts, and block IPs at the CDN level.
* Maintain and renew SSL certificates.
* Manage advanced build tools such as NPM, Webpack, and WordPress scripts.
* Document tech stacks and major outages.
* Monitor and lead development efforts, working with Emergency Management to ensure Alert Carolina emergency management feeds are functional and consistently improved.
* Update development environments, set up performance monitoring, and continuously analyze access logs and error logs to maintain optimal performance.
* Participate in CAB meetings with knowledge of change management methodologies.
* Manage continuous integration and source control.
* Maintain and ensure proper backups are performed for all centralized WordPress sites.