Job Description

Title: Senior UX Designer – Managing Expenses – Remote

Location: United States
Job Category: Technology
Job Type: Full-time
Travel Percentage: -1
Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.

United Design (part of UnitedHealth Group and Optum) is on a mission to create a healthier world, one person at a time. We believe this begins with innovative design thinking and technology aimed at delivering experiences that will make healthcare simpler, equitable and more effective. And dare we say even enjoyable.

We are seeking a highly engaged and fiercely empathetic Sr. User Experience Designer to join our Managing Expenses Design Studio. The studio focuses on reimagining the way our members and consumers understand, prepare and manage healthcare expenses. In this role, you will work closely with various studio disciplines, design leadership, product and business stakeholders to develop and translate the product strategy into a compelling design vision.

Come and join a team of more than 300+ motivated and fun-loving UX designers, researchers, strategists, service designers, content strategists, accessibility specialists and front-end engineers who are on a mission to improve healthcare experiences for everyone.

United Design is inspired to recruit talent from diverse backgrounds for every level and discipline and appreciate that we will better serve our membership when we grow a team that better represents everyone. We invite you to apply if you are looking to do your life’s best work with some of the brightest minds in the healthcare and design industry.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Be a vital individual contributor in the Managing Expenses design studio; focusing on payments, reimbursements, and claims
  • Continual application of the end-to-end UX process and design-thinking methods through various activities and deliverables
  • Ability to work independently and collaboratively in a cross-functional setting
  • Experience with mobile app, desktop, and mobile-responsive experiences
  • Support the orchestration and facilitation of design-oriented workshops within the studio and with other key partners and decision-makers
  • Inspire and provide guidance and feedback to other designers and disciplines within the studio and UnitedDesign at large
  • Collaborate with several other studio disciplines and key partners from discovery to execution and through delivery
  • Support prioritization and planning efforts with design and studio lead
  • Present and communicate to and with design leadership and partners on a regular basis
  • Exceptional communication skills (written and verbal)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 4+ years of hands of experience with Information Architecture, UX Design, and Interaction and Visual Design
  • 4+ experience with any of the prominent design and collaboration tools (Figma, Sketch, Adobe, Axure, Miro)
  • 2+ years incorporating consumer feedback and insights into the design process (user research, NPS, Voice of the customer)
  • 2+ years working with cross-functional partners including Technology, Product, Operations, Business, Analytics, Voice of the Customer, etc.
  • 2+ years of experience presenting and facilitating to stakeholders (up to executive level leadership)
  • 1+ years working in an iterative product development environment
  • Portfolio of work – link and password to be atop resume

Preferred Qualifications:

  • Degree or certifications in Human Centered Design
  • Experience and proven ability to work across a matrixed multi-tiered organization and deliver the best possible outcomes
  • Specific experience pertaining to Information Architecture and Content Strategy
  • Experience designing for financial and payment experiences
  • Experience designing for omni and/or cross-channel experiences
  • Demonstrated knowledge and understanding of front-end development
  • A history of successful collaboration with development and engineering teams
  • Print layout and design

Total Compensation. As part of your total compensation package, which includes base, bonus opportunity, PTO and holiday pay, you will also receive these benefits at these rates, not to mention a remote work opportunity and healthy work/life balance.

  • UHG Benefits
  • Benefits pricing

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.