Employer: ThinkHR
About Us
Every small business journey is different, filled with its own twists and turns. Mineral is with them every step of the way, taking the guesswork out of HR and compliance so that they’re always ready for whatever lies ahead.
Mineral brings together the best of two HR and compliance powerhouses: ThinkHR and Mammoth.
By combining certified HR experts with tech-enabled tools, Mineral takes the guesswork out of HR. Our innovative platform is a one-stop resource for small businesses, filled with everything they need to tackle even the trickiest workplace issues with confidence.
Humble brag alert: Mineral has been consistently recognized for our award-winning culture, and we’re especially proud of our 2020 Great places to Work certification. Simply put, Mineral is a place where people want to be, which could explain why we’ve also been ranked among the nation’s fastest-growing private companies.
As a company, Mineral is also made up of incredibly diverse, vibrant individuals, working together for the greater good. We’re here to help our clients build healthy, thriving organizations, and we’re looking for some like-minded people to help us do it.
The Sr. Technical Project Manager is organized, flexible, and detail oriented with a background in engineering along with technical projects such as product integrations, migrations, and implementations. They will manage multiple software implementations for partners, acting as a hybrid of project manager and technical/business consultant including tier 3 level of support. This person will be the primary technical contact between our partner’s engineering team and our internal engineering team.
You will:
- Develop and maintaining a technology project plans, outlining a project’s tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties.
- Clearly defining and quantifying each step of the project, as well as establishing concrete deadlines for each project milestone and deliverable
- Assist internal and external resources in the coordination and maintenance of projects with partners.
- Support customer integrations into the platform
- Manage multiple software implementations, migrations, or integrations for partners
- Lead project design sessions and provide guidance and best practices on configuration options and workflow design to meet partner needs
- Identify areas of opportunity to improve on or create additional operational processes.
- Develop and maintain technical project plans to drive healthy revenue growth in partnership with Account Managers
- Lead the collection of key project metrics and health/progress indicators
- Provide internal and external team members or leadership with consistent updates on projects in flight.
- Prioritize work efforts based on contractual obligations and timeframes, organizational strategic plans, and resource availability.
- Forecast project planning resource requirements
- Perform other duties as assigned.
You have:
- Preferred qualifications
- 5+ years in a customer facing technical project management role
- 5+ years in engineering in a SaaS business
- In depth knowledge of APIs and SSO
- Excellent written and verbal communication skills including effectively translating technical verbiage to non-technical users, communicating with end users and C Level executives, and communicating cross functionally
- Demonstrated success solving problems proactively
- Proficient with project management software such as JIRA, Basecamp, Trello, etc.
- Bachelor’s degree (B. A.) from four-year college or university; or equivalent combination of education and experience
- Experience with sales engineering, technical customer support or professional services a plus
- Certifications such as PMP, CPM, Agile or Scrum
Benefits and Perks
- Generous medical, dental, and vision insurance coverage
- 401k + company match
- Flexible PTO + Company Holidays
- Corporate Bonus Program
- Paid Family Leave
- Other market competitive perks and benefits
Equal opportunities, accessibility for all
Mineral values diversity and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mineral are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
We’re also committed to providing reasonable accommodations for qualified applicants with disabilities in our job application and recruitment process. If you need assistance or an accommodation, don’t hesitate to reach out to us at careers@trustmineral.com
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