About the Role

Senior Technical Program Management

locations

Remote, USA

job requisition id

JR6097

Program Leadership:

Lead and manage end-to-end program delivery for automated vehicle registration offerings.

Develop and maintain program plans, timelines, and budgets, ensuring alignment with business objectives and client expectations.
Provide strategic direction and oversight to leadership and associates including cross-functional teams.

Transformational Leadership:

Lead and drive business transformation programs aimed at enhancing the overall business including delivery of automated vehicle registration offerings.
Develop, execute, and manage to a strategic roadmap for transformation initiatives, ensuring alignment with organizational goals.

Program Planning and Execution:

Develop comprehensive program plans encompassing all aspects of business transformation, from technology adoption to process optimization.

Collaborate with cross-functional teams to ensure successful execution of program deliverables.

Stakeholder Management:

Engage with key stakeholders, including clients, senior leadership, and internal teams, to understand business objectives and ensure program alignment.
Establish and maintain strong relationships to garner support and facilitate effective communication.

Innovation and Technology Adoption:

Oversee the adoption of innovative solutions that enhance the efficiency and effectiveness of our automated vehicle registration offerings.

Change Management:

Develop and implement change management strategies to ensure smooth adoption of transformed processes and technologies.
Provide leadership in addressing challenges and resistance to change, fostering a positive and adaptive organizational culture.

Risk Management:

Identify and proactively manage program risks, issues, and dependencies.
Implement effective risk mitigation strategies to ensure the successful delivery of managed services.

Continuous Improvement:

Drive continuous improvement initiatives to enhance the efficiency and effectiveness of managed service delivery processes.
Stay informed about industry trends and emerging technologies to identify opportunities for innovation.

Reporting and Communication:

Provide regular updates to senior leadership on program status & milestones.
Develop and maintain clear and concise documentation related to program activities and outcomes.

Bachelor’s degree in a relevant field; advanced degree or relevant certifications (PMP, ITIL, etc.) is a plus.

Proven experience (8+ years) in program management
Demonstrated success in managing complex programs with multiple workstreams and stakeholders.
Excellent communication and interpersonal skills.
Strong strategic thinking and problem-solving ability.
Strong leadership and team management skills.
Understanding of concepts/process
Familiarity and expertise related to networking, telephone & security.
Exceptional leadership and team management abilities.
Track record of successfully leading complex business transformation initiatives