About the Role
Sr. ServiceNow Engineer (Remote) in Jefferson City, Missouri
Overview
GovCIO is currently hiring for a Sr. ServiceNow Engineer (Remote). This position will be a fully remote position within the United States
Responsibilities
In this role, you will provide contracted support to the Department of Veterans Affairs Office of Information and Technology. The environment is dynamic and challenging, as client needs are often evolving. As a self-starter on a team of high-performers, you will work closely with our VA partners to improve operational processes and to build a success-oriented organization focused on data analytics and integrity.
You will fulfill a critical need for the Data and Analytics portfolio as it drives to a unified intake process using Service Now and connecting to Jira and other legacy systems.
Responsibilities
- Configure, maintain and expand ServiceNow applications utilizing the Now Platform with the goal of implementing a unified intake process for the Data and Analytics portfolio.
- Rapidly deliver both lightweight back-end services and front-end public-facing web stack, with a focus on interconnecting these ServiceNow functions into legacy systems.
- Diagnose and troubleshoot production application issues.
- Promote and drive innovation in technologies, processes, and tools.Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
- Interaction with stakeholders in support of the Product Owner.
- Use unit and integration testing to ensure systems is defect free.
- Interface with internal and Government management personnel.
Qualifications
Required Skills and Experience
- Bachelor’s Degree in Computer Science, Computer Engineering, w/ modern Program/programming languages Java, Ruby, and or Python
- 10 years’ of development experience plus 2 additional years’ experience.
- 4+ years’ experience in ServiceNow and the Now Platform – ITSM, App Engine and/or Integration Hub
- Must be a U.S. Citizen
- Must be able to design, discuss, and document system strategies for platforms, applications, and networks
- Experience writing both unit and end-to-end automated tests.
- Proficient with Jira and GitHub
- Must be able to obtain and maintain a suitability/public trust clearance.
Preferred Skills and Experience
- ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework
- JAVA development experience
- ServiceNow Certification (Certified System Administrator or Application Developer)
- Experience with government agencies and VA in particular is a plus
Clearance Required:
- Must be able to obtain and maintain a Tier 4 suitability/public trust clearance