Employer: Updater

About this role:

  • The Salesforce Administrator will partner across teams and functions to build on the sales systems and technology foundation across Sales, Marketing, and Customer Success, enabling our GTM team to win.
  • This individual will be a key member of the GTM Operations & Strategy team helping execute on the company-level goal of providing revenue visibility and accelerating growth by unifying and optimizing processes, data, and metrics across the business org
  • The focus of the work will be on process, data management, and the implementation of new initiatives in support of Updater’s GTM objectives in the long term
  • Optimize effectiveness of our Salesforce implementation and usage, and function as the go-to person for SFDC requests and inquiries
  • Both lead operational implementation of Sales, Customer Success, Marketing, and Business Strategy initiatives, and roll up your sleeves and personally drive sales and GTM technology projects and systems initiatives, execute tasks, and problem solve at a detailed level
  • Bring clear strategic thinking and excellent problem-solving skills to a range of challenging sales systems and tools that answer business questions

About you:

  • 3+ years of Sales Operations, experience supporting SaaS GTM, or related experience
  • Proven track record as a Salesforce administrator (Admin Certification Required); able to roll up your sleeves and perform admin/configuration work as well as flow automations
  • Ability to understand high-level sales strategies, translate them into system and process requirements, and drive execution and business impact
  • Project management, organization, and communication skills with ability to support a highly cross functional team and develop strong working relationships with internal stakeholders
  • Ability to autonomously drive multiple initiatives at one time, adapt to evolving priorities, and work in an extremely fast-paced environment with changing priorities
  • Strong collaboration and interpersonal skills, easily builds rapport and establishes relationships with both customers and colleagues
  • Experience in a high growth technology company
  • You can solve problems with minimal guidance and supervision and you proactively identify new and ways to improve productivity and efficiency
  • You can express ideas and information clearly and dissect and explain ideas logically
  • Bonus: You are proficient in SQL, advanced in excel, experience with and knowledge of sales, customer success, and marketing tools (e.g., Marketo, SalesIntel, 6sense etc)

About Updater

Updater makes moving easier for the 11 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater’s real estate products to save clients hours with a branded and personalized Updater moving experience.

Headquartered in New York City, Updater has raised over $250 million from leading investors, including SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors), and more. Updater has ranked on Crain’s Best Places to Work in NYC in 2016, 2018, & 2021. For more information, please visit www.updater.com.

Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.