Job Description

Title: Senior Reporting Analyst

Location: Work At Home US

Full Time
Category: Data and Analytics
Job Type: Fully remote

Salary: 43700.00 – 105100.00

Position Summary:

We are currently seeking a Sr Analyst, Reporting Strategy, who will be instrumental in working with account management, operational leadership, and other stakeholders to understand and fulfill a variety of reporting needs. This role requires expertise in SSRS (SQL Server Reporting Services) and T-SQL for managing and resolving tickets in a queue, supporting diverse reporting requests for internal and external clients. The successful candidate will be a strategic thinker, adept at developing reporting strategies that align with our business goals.

Key Responsibilities:

  • Collaborate with account management and operational leadership to develop operation reports and dashboards.
  • Develop and maintain reports using SSRS and T-SQL.
  • Manage ticket queues efficiently for reporting requests.
  • Optimize reporting processes and tools.
  • Provide technical support and training in SSRS and T-SQL to team members.

Required Qualifications:

  • Minimum 3 years of experience in a similar role (data or reporting analyst).
  • At least 3+ years of experience working with SQL and T-SQL (ability to write complex SQL queries and build reports with SQL).
  • Strong understanding of database management and data analysis.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in both independent and team environments.

Preferred Qualifications:

  • Experience with Tableau and other data visualization tools.
  • Demonstrated ability to manage large data sets and complex reporting requests.
  • Preference for candidates to have data reporting and analysis experience within a call center environment.
  • Proficiency in SSRS.
  • Strong communication and interpersonal skills for effective stakeholder engagement.


  • Bachelor s degree in Computer Science, Information Systems, or related field. Additional experience may be accepted in lieu of degree.