Job Description
Sr. Program Manager – Salesforce
locations
US – Remote
time type
Full time
job requisition id
R14309
The Senior Project Manager is responsible for leading cross-functional, multi-project team resources to ensure the successful implementation of the largest, most complex, multi-departmental projects across the organization. This includes managing all activities related to Salesforce project scope, cost/budget, quality, communications, resources and risk mitigation. The Senior Project Manager plans, schedules and controls all project activities towards these objectives, while building positive, professional relationships with all WEX team members.
Essential Job Functions
● Manage a variety company wide projects related to Salesforce integration that span one or multiple lines of business.
● Identify opportunities and recommend solutions for improving process and system efficiency
and effectiveness.
● Develop and manage project scope, plan, and schedule for each phase of the project.
● Assist in identifying project prioritization, requirements, sponsor, stakeholders, deliverables,
risk and budget.
● Provide leadership on each project by building and motivating team members to meet
project goals, while adhering to their responsibilities and project milestones.
● Full project life cycle ownership: successful project delivery will include full implementation
from initiation to deployment to post-mortem analysis.
● Manage all aspects of multiple projects to ensure the overall program is aligned to and
directly supports the achievement of strategic objectives.
● Provide status reporting regarding project milestones, deliverables dependencies, risks and
issues to stakeholders and the Executive Leadership Team (ELT) on a regular basis.
● Work creatively and analytically in a problem-solving environment demonstrating teamwork,
innovation and excellence.
● Establish practices, templates, policies, tools and partnerships to expand and mature these
capabilities for the organization.
● Understand inter-dependencies between technology, operations and business needs.
● Demonstrate a Salesforce acumen to support how solutions will address company goals
while maintaining alignment with industry best practices.
● Balance competing project constraints and maintain proactive communication with
stakeholders to deliver a successful project.
●● Travel to project site locations as needed to ensure project success.
● Other duties as assigned.
Qualifications:
● Strong leadership, diplomatic and motivational skills including the ability to lead up, across
and within multiple business and technology organizations.
● Proven ability to work creatively and analytically in a problem-solving environment
demonstrating teamwork, innovation and excellence.
● Build and maintain relationships by engaging business leaders to establish credibility, solve
problems, build consensus and achieve objectives.
● Ability to manage multiple projects simultaneously in a fast-paced, dynamic, high-tech
environment.
● Strong experience presenting to executive sponsors and demonstrated communication
skills; both written and oral with technical and non-technical staff, all levels of management.
● Support a diverse and inclusive work environment.
● Tools: Salesforce, Google Suite, Excel, Word, PowerPoint.
Required qualifications:
● Bachelor’s Degree in appropriate field of study or equivalent work experience preferred.
● 5+ years of experience working with business stakeholders within a cross-functional
environment.
● 5+ years of Salesforce project management experience, including tracking and planning projects.
● Proven ability to demonstrate a drive for results and accountability of business needs.
● Interpersonal skills to influence and spur change, facilitate and enhance performance within
a cross-functional environment.
● Demonstrate decisiveness in resolving business problems, making decisions and identifying
priorities.