Job Description
Sr Program Manager
Remote
Delivery /
Remote /
Remote
Who We Are:
KarmaCheck is a dynamic technology startup headquartered in San Francisco and is founded by Eric Ly, a trailblazer in the internet industry and former Co-founder and CTO of LinkedIn. Our mission is clear: to revolutionize digital identity verification. We’re disrupting the antiquated healthcare credentialing sector within the Background Check industry using our cutting-edge proprietary technology powered by automation, machine learning, and data. Our cost-effective solutions are helping shape the future of digital identity and contributing to the authenticity of the evolving digital landscape.
About the opportunity:
As a Sr Program Manager, youll join a rapidly growing Delivery team and help scale our enterprise implementation process to hundreds of customers!
What youll do:
- Build and manage cross-functional products and programs execution in a matrix organization.
- Maintain a focus on cultivating client champions at every step. You want to understand the challenges our customers face, and you want to help fix them.
- Be the connective tissue across the organization that ensures the right information is with the right people.
- Drive process and product improvements by creating solutions with internal teams, including Sales, Customer Experience, Product, and Engineering.
- Have an eye for detail, and an infallible sense for where things can go wrong.
- Influence technical and product strategy, proactively identify risks to develop mitigation strategies, and align on priorities.
- Hold a team player perspective with a high level of integrity and a desire to assist your team – you can be flexible as the company and team scale.
Requirements:
- Experience defining strategic direction and identifying new opportunities for impact amongst products, platforms and programs.
- 5-10 years of experience in operations or SaaS product environments, with focus on gathering & prioritizing strategic insights and deploying programs across scaled customer bases.
- Ability to bring key partners across functions together, foster collaboration and teamwork
- Experience driving and delivering complex tech programs or products from inception to delivery.
- Experience operating autonomously across multiple teams and functions, demonstrated critical thinking, and thought leadership.