Job Description
Senior Product Manager
US Remote
Product /
Full-time
/ Remote
Product Managers at Exygy are focused on the planning and execution of successful product strategy, discovery, prototyping, validation, and building work for projects with different clients. In this role, you will be focusing on delivering and growing Bloom, a one-stop-shop platform for all affordable housing-related needs, an in-house product that we implement in partnership with different jurisdictions across the US. You will work with the Bloom team and our clients to identify needs, define and prioritize areas of focus, and execute different digital solutions. You’ll facilitate and manage a cross-functional team – consisting of Exygy team members (other Product Managers, designers, researchers, housing experts, and engineers), client team members, and contracted partners – to deliver different solutions for our housing-related portfolio of products.
The Product Manager role at Exygy is a dual role: 70% product management and 30% project management. You may manage digital solutions (features or new product areas) for different jurisdictions at any given time depending on the scope and scale of our different engagements. For example, Exygy is expanding its Bloom work across California and into other regions in America. We expect that the person in this role may play a critical role in addressing different product challenges and opportunities of implementing and scaling our housing product across multiple counties/cities.
You thrive in extracting key motivations and requirements across team members and stakeholders in order to create and prioritize solutions that solve user problems. Your focus on high standards will help you execute Agile processes to support delivery from kickoff, launch, and through product growth. Your communication and creative problem-solving will help anticipate blockers and navigate the day-to-day while your understanding of digital products will help you advocate for high-quality strategy, design, and engineering work. Your ability to balance multiple, dynamic projects that range in size will help our team maximize capacity. Finally, your leadership and people skills coupled with your attention to details will help guide projects to success.
Responsibilities
- Lead the product visioning alongside clients, that’s supported by user-centered discovery, and effectively champion it to the project team.
- Define project success and lead a multidisciplinary team toward successful execution using a comprehensive project plan, tools, and artifacts.
- Serve as the main project point of contact for clients, bringing along key stakeholders, guiding swift decision-making, and ensuring client happiness throughout the engagement.
- Shepherd clients through the product strategy and development life cycle by clearly articulating the process and how the workstreams fit together to achieve the product outcomes.
- Facilitate the strategy, design, and engineering processes when needed. For example, you may support one of our designers in running a user test or you may lead the discovery, ideation, and validation process of new feature sets for specific clients.
- Anticipate, navigate, and facilitate creative solutions to project hurdles and risks, including managing scope. Ensure high-quality work that is on time and budget, manage the project budget and scope, client reporting, invoicing, and staff allocation.
- Support business development calls with leads.
Requirements
- 3-5+ years as a product manager (or equivalent) working within client contexts to execute on design and technology projects, either at a consulting firm, full-service digital agency, or similar environment and role.
- Human and equity-centered design approach to the work and the ability to balance user needs with client business constraints.
- Excellent verbal and written communication skills as well as facilitative leadership skills. Ability to empathize with, influence, and motivate individuals. Ability to stay calm and responsive under pressure, managing change fluidly.
- Detail-oriented, with excellent management and organization skills. Able to keep track of many moving parts while smoothly adapting to new information or disruptions to the plan.
- Experience implementing Agile methodologies in complex organizations. Ability to facilitate requirements from multiple stakeholders and prioritize them into a detailed feature backlog.
- Experience managing stakeholders and projects for large, complex organizations. Ideally, previous experience as the Product Manager on a government digital product and experience leading large content management projects in Drupal and/or WordPress.
- Creative, entrepreneurial mindset. Enjoys making sense of ambiguity and a willingness to learn new skills, processes, and tools on the fly, constantly thinking about what can be improved.
- Commitment to the betterment of humanity. Passionate about designing and developing world-class products that make communities healthier and more resilient.
Nice to Have
- 3-5+ years working within client contexts to execute on design and technology projects, either at a consulting firm, full-service digital agency, or similar environment and role.
- Previous experience as the Product Manager on a government, civic tech or social impact digital product.
- A previous role in some portion of the product strategy, design, and engineering process. For example, a previous life as a: design researcher, UX/UI designer, content strategist, product marketer, front end or back end engineer, metrics lead, QA tester, etc.
- Ability to understand and analyze high level factors that influence product decisions, including market size and dynamics, revenue opportunities, business models, and the competitive landscape.
- Experience with digital metrics and analytics, defining KPIs, tracking conversion funnels, and extracting insight from data.
- Experience with building or growing SaaS products.
- A passion for housing and public policy issues.
