Job Description
Title: Senior Product Manager, TASER Robotics
Location: United States
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work.
The Team
TASER Robotics is a new team within the broader TASER organization at Axon. The mission for Robotics is to develop concepts and vet out remote system solutions that help further Axon’s broader mission to Protect Life, complementing our Core TASER conducted energy weapons (CEWs), which includes drones, ground vehicles (wheeled, tracked, legged), and static platforms. The team is small and nimble, so functions with a startup mentality. This means the right candidate is comfortable wearing any hats needed to achieve their mission. While slightly untraditional for a Product Manager role and scope, this is still a product-led role. It needs someone with experience focusing on the customer, relentlessly developing a better understanding of their needs and problems. It also requires an inventor’s mindset – someone with experience going from ‘ 0 to 1 , creatively working through not only innovative solutions, but also ones that are as simple as possible to build a robust and scalable v1 approach.
Your Impact
A key part of the Axon charter to Protect Life lies in leveraging emerging technology in tele-presence and robotics to improve safety and quality of outcomes between law enforcement, suspects, and the broader community. This focus is intentionally broad, as there are many paths Axon could take, both for a first step and long-term. Because of that, we are looking for someone with domain experience in remote systems (drones, robots, etc),. The primary focus is DoD Special Forces or Law Enforcement SWAT. We are looking for someone with a blend of subject matter expertise in tactical operations, in technical understanding of the most important technologies used to safely deploy remote systems,, and with enough product development experience and understanding to effectively drive customer research and product requirements. They need to be a visionary who works well with green-field opportunities, a talented storyteller to craft their vision, and an effective writer to document the requirements to break down how to get there.
What You’ll Do
Location: US Remote, Scottsdale, Arizona, or Seattle, Washington
Reports to: VPof Product, TASER Robotics
Direct Reports: None
- Work closely with potential agencies and customers to get a deep understanding of their needs and the market opportunity
- Engage community groups to gather feedback and ensure that any system meets the transparency, and accountability standards of oversight groups and communities served by Law Enforcement.
- Ideate on product concepts and workflows to address those needs, collaborating with teams across Mechanical, Electrical and Software Engineering, as well as User Experience and Industrial Design
- Find innovative ways to quickly prototype the experience in order to gather feedback internally and externally
- Present frequently with executive stakeholders to gather insights, alignment and buy-in
- Develop the strategy for the right’ V1 solution for Axon, that scales to a compelling multi-year roadmap
- Collaborate across other pillars including Devices (Body Worn Camera, Signal accessories and Fleet in-car systems), and the Enterprise Software organization (Digital Evidence Management, Records and Real Time Operations) to align on priorities and enable a successful end-to-end launch
- Write well-articulated and clear business cases with associated product stories
- Clearly document and regularly communicate the Robotics vision and roadmap
- Set performance metrics for the most important functions of the products and manage teams to measure and achieve them
What You Bring
- Bachelor’s degree in a technical field or business, or equivalent work experience
- Proactive and self-propelled working style, comfortable working through ambiguity and seeking out new directions to solve the higher-level mission and goals
- 3+ years of relevant Product Management experience ideally working with drones, robots, or other remote systems in and adjacent to our target markets (public safety, healthcare, emergency services)
- Experience solving hard user interaction problems with creative solutions that deliver easy/simple customer experiences
- Experience working with engineers to balance scope, time to market, and functionality, making tough trade-offs using qualitative, quantitative, and many times incomplete data
- Excellent problem solving skills, well-structured written and verbal communication
- Flexibility to travel domestically and internationally when necessary (15%)
- Technical expertise in design, operation, or back-end support of robots a plus
- Experience working directly with governmental agencies (Local, State or Federal) is a plus
- Passion for geeking out on remote systems
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work