Job Description
Senior Product Designer
Remote US & Canada
ChartHop is on a mission to create healthy transparency within organizations so that employees and organizations thrive. We are looking for a Senior Product Designer.
Senior Product Designer
Salary range – $150K- $175K base plus bonus and equity
Job Mission
We’re looking for a Senior Product Designer to collaborate across our product management, engineering & customer experience teams to build software that empowers companies to make well-informed, data-driven plans and execute on them to achieve the organization’s goals.
As a Senior Product Designer, you will:
- Own the execution of design for a part of the application, following modern, defensible, user-centered practices.
- Collaborate with engineering and product management to support quality and timely delivery of the product roadmap and other initiatives.
- Collaborate on execution of research, employing appropriate generative and evaluative methods.
- Contribute to operations of the design team including processes, artifacts, tools & org design.
- Contribute to the design system.
- Contribute to a culture of inclusion, learning, curiosity, and improvement.
- Mentor junior team members.
Role KPIs
We will measure your success through:
- Customer NPS
- Roadmap completion
- CSAT – ease of use
- Product Quality
- Daily / Monthly Active Users
- Customer Onboarding Time
Skills and Experiences We Value:
- Proficient designing SaaS products, preferably for the B2B market.
- Advanced expertise in interaction design, UI design or UX research.
- Experience designing complex products over an extended period, encapsulating ongoing enhancement and optimization cycles experience with data-heavy products is a plus.
- Ability to collect, understand and translate complex requirements into customer solutions that meet our business objectives and support our product vision.
- Solid understanding of task-oriented workflows, research methodologies, product usability and accessibility.
- Strong ability to clearly and effectively communicate design processes, ideas, and solutions to teams and stakeholders.
- Ability to drive collaboration and encourage feedback and constructive criticism.
- Working knowledge of design-related technologies, and responsive design approaches.
Wondering if you meet the qualifications? We seek to continue to grow an inclusive and representative team that will enhance our perspectives, skill sets, background and behaviors. We encourage design professionals who are passionate about this work to apply!
Who we are:
ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people data to empower organizations through insights, alignment, and action. Bringing a fresh approach to HR, ChartHop’s People Operations Platform is the unified source for people data and the main point of action for day-to-day programs, processes, and initiatives. From People and Finance executives to managers and employees, ChartHop is designed for everyone in the organization.
ChartHop plays well with dozens of platforms through robust integrations across the HR tech stack, and serves companies like 1Password, YipitData, BetterCloud, and Starburst. Founded in 2019 by Ian White, ChartHop is backed by Andreessen Horowitz and Cox Enterprises. Visit ChartHop.com to learn more and follow ChartHop on Twitter and LinkedIn.
Our Core Values:
ChartHop commits to being fair, inclusive, anti-racist, and equitable. We’re building ChartHop to be the best People Software on the planet and that starts with hiring the best people globally. We’re building an inclusive culture we’re looking for people who embrace our core values:
- Fast: Move with intentional speed.
- Inclusive: Welcome our differences.
- Transparent: Trust, collaborate, share.
- Optimistic: Dream big, think practically.
Perks and Benefits:
- Inclusive Benefits and Perks for all humans (Medical, Dental, Vision, Life Insurance, LTD, STD)
- Mental Health Benefits (Spring Health, Headspace, Calm)
- Gender Affirming Benefits
- Fertility Benefits
- Work-from-home supplies stipend
- Professional development stipend
- 20 Vacation days
- 13 Public Holidays
- Flex Fridays
- 401K Match (US Employees)
- Parental leave
- Pet insurance