Job Description

Senior Product Designer




Who We Are:

RoadRunner Recycling started in 2014 with the idea to elevate and transform recycling in a world dominated by waste. Our success is built on delivering unprecedented value by using technology and expertise to guarantee cost savings, increase recycling rates, and provide reliable services for our customers. Over the past 8 years we have worked with more than 10,000 customer locations and helped them to save on average between 10-20% savings on their monthly waste spend while also improving their recycling efficiencies. We are proud that we have won several awards, most recently Best Place to Work 2021 by the Pittsburgh Business Times and Best Tech Startups in PA 2021.

We are fueled by passion and purpose to reinvent recycling and transform the waste industry toward a more sustainable future. We do this through a dedicated team who value what we value; trust, caring personally about each other, embracing challenge, humility, and accountability.

Our Glassdoor reviews are fantastic (4.0/5 on 198 reviews), our CEO’s approval rating is 96%, and 74% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.3/5 on 40 reviews) and we now have over 12K followers on LinkedIn.

Position Summary: The Senior Product Designer will lead research, design and prototyping to help build products that facilitate an outstanding customer experience.

60% of time: Improve and own the UX for RoadRUnner’s product pillars: internal we b applications, external web and mobile applications (mostly internal web applications)

25% Contribute to design system

15% Collaborate with designers and cross functional teams


    • Job Responsibilities:
    • Experience building products, developing component-based design systems and adapting brand guidelines to create scalable systems across products.
    • Employ design thinking to translate insights into detailed user journey maps and experience flows that inform future enhancements
    • Architect experiences based on customer and business requirements that come to life through detailed wireframes, mockups, and flows that can be delivered by technology team
    • Leverage qualitative and quantitative data to develop beyond the obvious customer and experience insights on bottlenecks and enablers to delivering great User Experiences that drive customer behavior
    • Work across technical and non-technical teams to ensure initiative requirements meet experience imperatives; serve as a resource to those teams as they work through user flows and experience designs
    • Identify and set product strategy, envision complex UX ecosystems, and inspire product teams to push the boundaries of what’s possible
    • Proactively identify requirements and / or feature gaps within new and ongoing initiatives across departments; put forth actionable solutions and designs that address stated experience concerns and meet business / financial requirements
    • Plan and facilitate design thinking workshops with cross functional partners to better understand needs and experiences to achieve business results
    • Necessary Skills
    • FIGMA or similar tool required (FIGMA is highly preferred)
    • Strong understanding of human interaction design (able to design websites the human psychology like human psychology)
    • Comfort with ambiguity, ability to act without having the whole picture using sound judgment and strong decision-making skills.
    • Strategic thinker with the ability to grasp the tactical details.
    • Strong verbal and written communication skills is dynamic, and can capture a group’s interest and maintain it as well as the ability to facilitate meetings with diverse and sometimes conflicting points of view.
    • Proven ability to organize/manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs.
    • Strong analytical and problem solving. Solid decision making in a timely manner.
    • Enthusiasm for our sustainability driven mission

No travel required

100% remote position

Reports to: Sr Product Design Manager

Direct Reports: None

Interacts with: Technology team, External Stakeholders, Sales, Finance, Analysis, Customer Success and Operations

Apply now and see why Business Insider named RoadRunner Recycling the #1 Hottest Enterprise Start-Up in the Country AND is Pittsburgh’s Best Place to Work!

We thank all candidates for their interest in RoadRunner Recycling, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application!

RoadRunner Recycling is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner Recycling that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner Recycling to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner Recycling is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.