Job Description
Title: Senior Product and Experience Designer
Location: US National
Description
Full Time, Remote, Exempt
About Rewiring America
Rewiring America is the leading electrification nonprofit, focused on electrifying our homes, businesses, and communities. We develop accessible, actionable data and tools, and build coalitions and partnerships to make going electric easier for households and communities. Rewiring America helps Americans save money, tackle nationwide emissions goals, improve health, and build the next generation of the clean energy workforce. We believe in an abundant, flourishing, climate-safe future, and know that, together, we can realize one.
Position Summary
We are growing our team and seeking an entrepreneurial and multidisciplinary designer who will work with our Rewiring Communities team to design an experience from scratch to support electrification projects for homeowners in low income and historically disadvantaged communities. This is a unique and important opportunity to build products and services that ensure that the electrification transition happens equitably. This position reports to the Head of Product.
What You’ll Do
You will work closely with a cross-functional team at Rewiring America that is engaging directly with communities on the ground to understand the barriers that households face and to design products and services that can overcome these barriers at scale. These solutions will need to be deeply grounded in knowledge of homeowners and communities, and will likely require multiple rounds of prototyping and iteration to get right. The end goal is to craft products and services that can facilitate bringing financial resources into these communities and support electrification that can scale to historically disadvantaged communities across the country. This will require a wide variety of work, from user research and discovery to prototyping to product strategy to perhaps some front-end development for the right candidate.
You will:
- Conduct user discovery and research, synthesize your learnings and codify them into key insights, personas, and journeys – which make you a strong champion for the user experience in all aspects of the program
- Collaborate and consult with many cross-functional stakeholders to align on the timeline, goals, outputs of the work, as well as the broader program design that the products and services fit into
- Develop early-stage concepts and prototypes for internal and external testing and many rounds of iteration
- Facilitate design-thinking exercises, workshops, and sprints with your team to advance new ideas
- Wear the product manager hat for this early-stage effort by writing briefs and strategy docs, aligning on priorities, and teeing up key build vs. buy decisions for key elements of the experience
- Stay connected to the core Rewiring America engineering, product, and design team to share insights and borrow foundations (e.g. our nascent design system) to help accelerate the work.
- Step into whatever is needed to get the job done – this is a highly independent and entrepreneurial role!
Requirements
Who You Are
The incoming Senior Product & Experience Designer will be driven by a commitment to Rewiring America’s values, vision, and mission. Through their track record as a designer working in different mediums and disciplines, the successful candidate embraces the idea that we can do big things, and demonstrates humility, curiosity, and a learner’s mindset. They recognize that the stakes of what we are trying to accomplish depend on a passionate, high-functioning, and reliable team.
The Senior Product & Experience Designer joins a team that operates with a sense of urgency and a track record of success across the fields of science, technology, business, policy, and politics. This role will bring to the table strong builder energy, design process to accelerate the work, and a relentless focus on the user.
The successful candidate demonstrates enthusiasm for making electrification easy, and models excellence and integrity in all they do. The selected candidate will also possess the following Core and Preferred qualifications and characteristics:
Core
- 8-10+ years of multi-disciplinary design experience, with strong software UX design skills
- Experience designing consumer-facing products for users in low-income or underserved groups or communities
- Experience designing products and services from scratch and serving in a hybrid product/design role including product definition
- Experience and comfort leading user research and discovery
- Facility with running collaborative cross-functional exercises like workshops or sprints.
- Very strong, collaborative work style with excellent communication skills.
- Facility with technology and practices to support collaboration in a remote environment
Preferred:
- Some front-end development or prototyping experience with JavaScript frameworks such as React, or equivalent
- Content knowledge or experience in energy, building electrification, residential real estate, construction, home improvement or other domains with connection to residential buildings.
- Experience working with and
- Leadership experience, such as hiring design contractors to fill key gaps or managing designers
