Job Description

Senior Manager, Product Strategy


US Remote

time type

Full time

job requisition id


The Senior Manager of Product Strategy is an integral, highly-visible role contributing to the overall success of ServiceTitan’s Product Strategy. The strategist will initially focus on the future of embedded finance for the company and will have the opportunity to contribute to other large strategic bets that impact the future of ServiceTitan. This role will evaluate, manage, and optimize new/existing Fintech initiatives that create immense value to our customers through new products, while also driving meaningful business for ServiceTitan. This individual should have a background in management consulting, product strategy, and/or product development.

What you’ll do:

  • Identify, evaluate, drive, and manage new product strategy initiatives focused on FinTech opportunities (e.g. payments, financing, etc.)
  • Partner with product leadership to develop long term strategies for Fintech at ServiceTitan
  • Develop and optimize business cases with ongoing analyses (quantitative & qualitative), customer validation takeaways, recommendations, etc.
  • Define scope, requirements, and go-to-market strategy to launch new products
  • Collaborate cross-functionally with the team to drive product adoption and increase engagement
  • Research and arm internal teams with business landscape knowledge of competitors, insights, and trends
  • Develop in depth understanding of our customers and how embedded finance can solve their biggest challenges

What you’ll need:

  • 5+ years of work experience in management consulting, product strategy, or a similar role driving new growth initiatives cross-functionally
  • 2+ years experience in Financial Services and Software/SaaS, specifically in FinTech is preferred
  • Experience in B2B technology with businesses preferred
  • Experience conducting quantitative and qualitative analysis (high proficiency with Excel)
  • Ability to distill complex issues into structured frameworks and concrete action plans
  • Comfort with ambiguity in a dynamic working environment; know how to balance getting the details right while still moving fast
  • Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels
  • This role is remote

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.