Job Description

Title: Senior Manager, Product Planning Air Remote

Location: United States

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Manager, Product Planning Air Remote

Full time, US

Key within your role is managing Air shopping & booking capabilities within our Travel Experience & Commerce platform. As we are expanding the capabilities of our Commerce platform we are looking for a real expert on Air, both from an agent as well as a traveler point of view. Air shopping includes everything from the access to content including GDS and Non GDS accessible content, business and client policies, the user/booker experience, to operational handling of air bookings.

As a Senior Manager, Product Planning Air, you will

  • Monitor your product development project to ensure its on-scope and on-schedule
  • Support preparation of market introduction and hand-over to product delivery teams
  • Make sure your assigned products have sound business plans, including an analysis of product profitability, sales success, and pricing strategy
  • Collaborate with Technical Product Managers and the engineering teams to define, develop, and deliver great products and services, according to agreed priorities and timelines
  • Collaborate with business stakeholders of the products / services that you are responsible for, to understand how to better serve the business through improved product capabilities
  • Identify current market needs and possible future gaps in our offering and conduct feasibility studies to bring ideas forward
  • Define metrics to measure success, to then monitor the impact of what you delivered, to then learn, adjust, further enhance, and deploy
  • Building relationships with our vendors; listen to their thoughts and concerns and foster ways to work together
  • Documenting the workflow, technical development and configuration for support and product delivery teams

About you

  • 7 years relevant work experience in business travel and/or travel management
  • Minimum 5 years GDS experience essential – Sabre and Amadeus
  • Thorough experience with Air content integrations, OTA standards, XML, API, being able to manage successfully a content project from initial stage until production phase, collaborating with multiple teams
  • Thorough understanding of best practices in Air shopping & booking UI/UX
  • Thorough understanding of the operational processes around Air shopping & booking
  • Thorough knowledge about key Air content providers
  • Experienced in Agile development
  • Excellent communication and interpersonal skills both in virtual and f2f environment
  • Ability to motivate yourself and be able to get up to speed quickly – functioning independently in a supportive team
  • Excellent time-management and project-management skills: you’ll be constantly challenged to balance multiple initiatives, projects and perspectives
  • Capable of managing and working in a virtual/remote, multinational and multicultural environment