Job Description
Senior Manager, Lifecycle Marketing
(REMOTE)
Who We Are
Maisonette is an online marketplace for high quality baby and kids products across every category; from apparel to gear to toys and home decor. Founded by two moms in 2017 with the goal of helping modern families raise the next generation, Maisonette carries over 1000 unique brands from around the globe, providing relevant, high quality product at every price point, and expert-led content tailored to every stage of parenthood.
More about Maisonette:
- We are a fast-growing venture-backed start-up primed to become the dominant single-destination player in the kid’s market.;
- Our vision and business performance resonates with investors; we’ve completed multiple rounds of funding from top-tier investors including NEA, Thrive Capital and G Squared.;
- Our board of directors consists of leaders across the fields of tech, e-commerce, and fashion.; They include Co-Founder of Lumi Labs, Inc., and former President and CEO of Yahoo! Inc Marissa Mayer, Co-Founder & CEO at BRANDED Pierre Poignant, and General Partner at NEA, Tony Florence.;
We have a diverse, collaborative, and experienced executive team hailing from Vogue, Jet.com, Casper, Birch Box, Rent the Runway, Industrious, and Retail Me Not.
Diversity, Equity, and Inclusion
We’re passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do. We look forward to interest in our roles from all walks of life. Please see our diversity report for more information.
What We Need
The Senior Lifecycle Marketing Manager plays a critical role in Maisonette’s marketing efforts. This position is responsible for the strategy, testing, reporting and optimizations of campaign emails, automated emails, SMS and push notifications on Maisonette’s app. The goal of these activities are to support customer centric goals such as repeat rate, LTV and NPS, as well as new customer acquisition via email and SMS list growth. The ideal candidate is analytical and technically savvy with experience in content development. This role manages one direct report and email MarTech relationships and report into the Sr. Director of Growth. Cross-functional partners include Brand Marketing, Merchandising, Product and Analytics.
What You’ll Do
- Own the forecast and revenue plan for lifecycle channels (email, SMS, push notifications).
- Develop and own the content marketing plan for lifecycle channels that supports the overall marketing calendar.
- Develop and drive the audience segmentation and personalization strategy in collaboration with the product team. Own overall email and SMS list growth.
- Through customer insights, craft hypotheses into test strategies to validate new automated lifecycle programs. Lead the experimentation roadmap to discover new programs that improve cohort retention and LTV.
- Partner closely with analytics team to upgrade our reporting framework to deepen our understand of our customer and better track business KPI performance.
About You
- Experience working in e-commerce (marketplace or multi-category retailer a plus!)
- Proficient in and familiar with leading ESP/CRM platforms and tech stacks
- A seasoned marketer that is comfortable marrying content strategy with data-driven programs
- Thrive in a fast paced environment and are able to adapt to changes quickly
- Natural curiosity in using data to support business decisions
- A keen eye for quality and detail
Salary + Perks
- $115,000 – $130,000 annually, commensurate with experience
- Stock options
- Flexible PTO policy
- 100% remote with option to work from the Brooklyn office as desired
- 11 company-paid holidays
- “No Meeting Fridays” (…no meetings on Fridays)
- Duvet Days (one company-wide day off per month, January through May)
- Summer Fridays (early close on Fridays during the summer months)
- Employee discount on the Maisonette website
- Fully-paid new parent leave policies
The above represents the expected salary range for this role. Ultimately, in determining your pay, we’ll take into consideration factors including your location of residence, experience, and other job-related factors.