Job Description
Title: Senior Manager, Growth Strategy & Operations
Location: Remote – US
Why this role
Evolve is the largest tech-enabled, asset-lite provider of vacation rental management services in North America and we’re looking for a Senior Manager, Growth Strategy & Operations to help us develop and implement transformative growth strategies focused on unlocking the value of our existing supply-side inventory. Reporting to our Director, Growth Strategy & Operations, you will have the opportunity to define, execute and scale enterprise-wide initiatives designed to dramatically increase the value of Evolve’s existing owner base.
We’re seeking a talented teammate who excels at orchestrating end-to-end retention and monetization strategies while working cross-functionally to ensure their success. This is an exciting opportunity for an entrepreneurial and highly analytical leader to bring lessons learned to help unlock the full value of our existing owner base.
Come join our fast-paced growth-stage culture, while enjoying the support of a well funded company – we’ve raised over $225M in investment capital from world-class investors like Durable Capital, T. Rowe Price, Allen & Company, and Annox Capital.
What you’ll do
- Develop and implement transformative initiatives to drive improved retention and monetization of our homeowners
- Work cross-functionally with business partners and leadership to develop and prioritize initiatives designed to increase profitability and reduce churn
- Scope and launch new product offerings designed to support vacation rental owners as they build their business on Evolve’s platform
- Partner with marketing, product, sales, finance, and customer experience to design and implement upsell and revenue retention programs
- Develop short and medium term strategies designed to increase barriers to exit while improving the owner experience
- Own the relationship with 3rd party partners from initial discussion all the way through to product implementation
- Implement program management best practices to ensure initiatives are executed efficiently and effectively
- Coach and manage analysts and project managers to support the growth strategy function
What makes you a great fit
- 8+ years of experience identifying, developing, and leading complex, cross-functional initiatives designed to increase customer lifetime value
- 3+ years of people management experience
- 2+ years of management consulting or business operations experience within proptech, service platforms or travel preferred
- Experience aligning strategy and goals with leadership, marketing, product, finance and customer-facing teams
- Experience expanding product offerings and developing new revenue streams
- Strong analytical and problem solving skills with demonstrated intellectual and analytical rigor
- Excellent SQL skills with ability to self-serve data and create compelling business arguments
- Highly proficient at project/program management
- Self-starter, comfortable with ambiguity and able to adapt based on the changing needs of the company
- Ability to self-identify business needs, build alignment around solutions, and work with multiple stakeholders to implement and refine new tactics
- Strong communication skills, including presenting to large groups
- Embodying Evolve’s 10 core values in all aspects of your leadership will be critical
Location
We currently are able to hire throughout the U.S except in the following states: California, District of Columbia, Hawaii, New Jersey, New Mexico and Pennsylvania. If you live in Colorado, you can work remotely anywhere in the state, at our downtown Denver office, or a hybrid of both!
Compensation
Annual base salary range: $136,000-$156,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance.
Evolvers have access to highly competitive benefits and rewards that support their whole well-being so they can focus on bringing their best selves to work.
Financial
- Industry competitive pay, including equity in the company for all Evolvers
- 401(k) with a 4% match that vests immediately
Family
- 6 weeks of paid parental leave for birth and non-birth parents
- Infertility coverage
- Child care discounts and locator support
- Pet insurance to cover your furry children
Well-being
- Comprehensive health plans that include a 100% employer paid option for you and your family
- 100% employer-paid dental and vision for you and your family
- 8 free mental health visits
Unplug and Explore
- Take some time away from work with generous PTO, sick, holidays, and a personal holiday to celebrate what’s more important to YOU
- Annual Evolve travel credit after 1 year
- Discounts to stay at Evolve properties
Learn Every Day
- World class onboarding programs
- Learning and development opportunities