About the Role
Senior IT Technical Specialist
locations
USA – NC – RTP – 1912 Alexander Drive
Remote_United States
Full time
Laboratory Information Management Systems and Products to be used by multiple specialty laboratory departments. This individual will be responsible for specialty laboratory solutions, to include defining/configuring workflows and gathering/documenting requirements, integrating with existing products, working with and coordinating with LIMS vendors, deploying the solution, and training users.
Duties & Responsibilities:
- Responsible for defining and supporting the LIMS to be used by multiple lines of business that perform specialty laboratory testing.
- Responsible for all aspects of future laboratory LIMS solutions, to include setting workflow direction, defining workflows, gathering requirements, integrating with existing products, deploying solutions and training users.
- Participates in the Laboratory Systems team and collaborates in accomplishing defined LIMS initiatives.
- Participates in the development of the overall IT strategy for LIMS development and deployment.
- Coordinates and manages the evaluation of risk assessments and change management for new disciplines migrating to the LIMS.
- Develops measurements and measures LIMS deployment and performance.
- Represents department in business meetings through good verbal and written communications and presentations.
- Partners with Operations Lead to ensure successful build of workflows, deployment of enhancements, and implementations.
- Establishes and maintains an effective combination of internal team skill sets, department relationships and vendor relationships necessary to meet or exceed technical needs for laboratory requirements.
- Fosters good working relationships with all departments while managing business expectation levels.
- Promotes, represents, and shares knowledge and experience with team and operation.
- Employs excellent requirements management skills and translates requirements into technical development of current or future products and/or services.
- Supports a collaborative environment of candor, trust and mutual respect. Develops appropriate technical, operational and scientific knowledge to provide superior guidance to team.
- Ensures compliance with company methodologies and processes to meet regulatory requirements and good business standards.
- Adheres to all appropriate corporate and departmental policies and procedures.
- Meets company, department and individual objectives.
- Ensures recording of all business-related activities in resource accounting system and required status updates to account for hours spent and accurate communication to higher level management.
Requirements:
- License/Certification/Education: Normally requires a B.S. Degree in Computer Science with 10 years of experience in related field.
- 7+ ears’ experience in a medical laboratory environment (required)
- 5+ years’ experience deploying laboratory information systems (preferred)
- 5+ years working as a Senior IT Project/Business Analyst
- 2+ years’ experience as a team leader (preferred)
- Able to work on multiple problems, identify/correct production issues, effectively manage and motivate project teams (required)
- Provide 24/7 product support on a rotating basis (required)
- Strong analytical and organizational skills (required)
- Excellent oral and written communication skills (required)
- Highly motivated and enthusiastic, a self-starter (required) Incumbent will define, deploy, and support