Job Description
Senior Experience Strategist
TIME ZONE – CENTRAL /
EXPERIENCE STRATEGY /
FULL-TIME USA
/ REMOTE
CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.
At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.
At CourtAvenue, the Senior Experience Designer’s primary responsibility will be to lead the design of digital products and experiences, including websites, mobile apps, and other digital platforms. You will work closely with cross-functional teams, including product managers, developers, and UI designers, to create intuitive, user-centered designs that meet the needs of clients and their customers.
The Senior Experience Strategist thrives in an environment where innovation is the primary focus. They enjoy considering assignments through macro and micro views. They are adept at determining which perspective is appropriate to use in a situation. They also love to drive clarity; ambiguity is a space of comfort. The UX Designer is excited about creating valuable, meaningful experiences for fellow humans. They also love advocating for user needs and aspirations. Figuring out how emerging technologies might strategically apply to user experience and then collaborating to bring experience design to life is the Sr. Experience Strategist’s idea of fun.
Responsibilities
- Collaborate with a cross-functional team to drive alignment and create human-centric experiences that deliver on business and brand strategies, user insights, and technology requirements.
- Research the problem space, identify user needs, and recommend client opportunities.
- Lead, facilitate and conduct research through various methodologies including contextual inquiries, interviews, workshops, moderated and unmoderated usability studies, as well as competitive UX analysis, feature audits, heuristic evaluations, etc.
- Synthesize research and strategic recommendations into a compelling presentation narrative.
- Translate data analysis and strategy recommendations into experience architecture (e.g., sitemaps & wireframes) and articulate research findings and strategic recommendations for design application (e.g., consult with UI design and development).
- Create experience journeys and roadmaps that bring the brand to life in a way that is meaningful to users.
- Collaborating with development teams to ensure that designs are technically feasible and delivered to the highest quality.
- Communicating design ideas and concepts to clients and other stakeholders through presentations and design specifications.
- Mentoring and leading junior designers to ensure the quality of work meets agency standards
Requirements
- A bachelor’s or master’s degree in design, HCI, or a related field.
- 5+ years of agency or consultancy experience with a focus on digital products and services
- Samples of work that demonstrates your ability to articulate strategy, experience architecture, and recommendations
- Fluent in design tools, such as Miro, Figma, AdobeXD, and prototyping tools to produce architecture and experience documentation.
- Excellent communication, collaboration, and problem-solving skills.
- A passion for human-centered design and a willingness to advocate for those humans in all aspects of the process.
$100,000 – $130,000 a year