About the Role
Senior Experience Designer
locations
United States-Remote
Full time
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Profile Summary:
The Senior Experience Designer is responsible for designing and building world class websites, desktop, and mobile applications as we continue our journey to become America’s retirement company. This position will work with our UX design team and our business partners to implement strategies and interactions that will improve the performance, usability, and effectiveness of our customer-facing interfaces.
Profile Description:
- Work with business partners to implement strategies and interactions that will improve the performance, usability, and effectives of our customer-facing interfaces.
- Lead initiatives with other user experience services designers, researchers, and/or external vendors to constantly refine our process, methods, and best-practices.
- Create wireframes, mockups, prototypes, and detailed design specifications that describe the user experience to stakeholders and direct development activities from inception to implementation.
- Follow user-centered design principles to produce high-quality designs that cater to today’s users and their expectations.
- Understand and contribute to business objectives and user research to help set direction for digital properties.
- Effectively use research and business feedback to iteratively refine, and evolve design solutions.
- Understand different form factors (smartphone, tablet, desktop) and how to appropriately design using both responsive and fluid design principles.
- Ensure everything we produce is in line with our brand standards and get the necessary approvals for extending our design patterns.
- Understand how and when to recommend the use of prototyping and usability testing to build confidence around concept building.
- Ensure the correct leveraging of our brand and digital design assets as well as contributing to for new concepts.
- Understand the needs of our users and business partners to help deploy a strategic vision that will enable Voya to grow.
- Balance multiple work streams and requests and apply design skills to deliver world class experiences to our users.
- Be an advocate for the end user and an ambassador for the Voya brand.
Knowledge & Experience:
- 3+ years of experience as a UX designer for consumer facing applications or websites demonstrating expertise in digital projects.
- Bachelor-s degree in interaction design, industrial design, human factors, graphic design, human-computer interaction (HCI), or equivalent professional experience.
- Excellent presentation and communication skills.
- Ability to work quickly and efficiently without sacrificing a consistently high level of attention to detail on multiple efforts.
- High levels of experience working with agile methods and teams
- Usability accreditation with facilitation and reporting skill sets preferred.
- Health Plan or Benefits Administration experience is preferred