About the Role
Title: Senior Engineering Manager, Payments
Location: San Francisco, CA, United States
Job Description:
About Crunchyroll
WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
The Payments team is responsible for building, maintaining, and securing systems that collect payments information for Crunchyroll users. We are directly tied to many streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes integrations with payment providers, payments fraud detection and prevention, optimizations to reduce passive churn while maintaining PCI compliance. Our services process millions of payments in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our fans and growing Crunchyroll business!
A day in the life of our Senior Software Engineering Manager:
- Lead and mentor a team of engineers to ensure the adoption of best practices, architectural standards, and scalability fostering a collaborative and high-performance work environment.
- Run the day-to-day operations of the engineering team, including managing scrum ceremonies such as grooming, sprint planning, daily stand-ups, and retrospectives.
- Work with product and leadership to define and execute the development roadmap for aligning with business objectives and customer needs.
- Work closely with stakeholders and cross-functional teams to understand requirements, gather feedback, and communicate project progress and status updates to deliver high-quality solutions.
- Manage project timelines, resource allocation, and budgeting to ensure timely and successful delivery of projects.
- Conduct regular one-to-one meetings with team members to provide feedback, support their career development, and address any challenges or concerns.
- Monitor team performance and productivity, identifying areas for improvement and implementing strategies to optimize efficiency.
- Stay abreast of industry standards, regulations, and security practices related to subscriptions and payments processing.
- Collaborate with the DevOps team and other engineering managers to improve the efficiency of the entire engineering org like streamline deployments and monitoring of cloud-native applications.
- Actively participate in hiring and onboarding processes to attract top talent and build a skilled engineering team.
We are considering applicants in the locations of San Francisco, CA, Culver City, CA, Dallas, TX, or Remote-US.
About You
We get excited about candidates, like you, because…
- 12+ years of engineering in building cloud-native applications, with a strong focus on backend development and microservices architecture.
- 5+ years of team management experience
- Proficiency in programming languages such as Typescript, Go, Java, Python, and experience with modern frameworks and technologies.
- Strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and experience in building scalable, reliable, and secure cloud-native applications.
- Strong analytical and problem-solving abilities, with a keen attention to foresee long-term product goals and define a roadmap.
- Excellent verbal, written communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.