Job Description

Senior Director of Product Management
Locations: Remote – USA
Time Type: Full time
Job Requisition Id: R4686

The expected salary range for this position is $199,400.00 – $249,200.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

This senior director leads multiple, complex strategic initiatives, often initiating new-to-Compassion ideas with great uncertainty and potential risk, to develop and operationalize breakthrough ideas that achieve established goals and objectives related to Compassion’s neighbor groups, such as Frontline and Supporters, on a global scale. The ideal candidate will have established a consistent track record of delivering breakthrough neighbor outcomes through innovation and nurturing others to do the same. This leader drives innovation tests through championing a rigorous outcome-measured test methodology to expand Compassion’s reach and impact. A key element is ensuring that new product/service offerings fit into an integrated mix with other Compassion ministries. The primary purpose of this position is to provide direction through subordinate managers and staff to a major sub-function or geographic region of the ministry. This responsibility includes hiring, discipline, and termination, as well as, coaching, performance management, assigning, checking, and approving work to achieve global strategies and objectives. The individual will collaborate with other senior leaders, contribute to the development of functional strategy and make decisions based on operational strategy and priorities.

What will you do?

  • Maintain a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
  • Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritize child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
  • Provide leadership and development to direct reports. Work with staff to foster an environment of professional growth, in alignment with compassion’s strategies and objectives. Consult with peer management and senior leaders to successfully align departmental resources and priorities across Compassion.
  • Compile or prepare and administer the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, SLAs, and other Compassion standards, ensuring compliance with regulatory and board policies.
  • Select, manage and develop assigned staff, establishing goals and objectives, coaching and managing performance, including discipline, motivation, and annual reviews; supports continuous learning and development that enhances individual performance and organizational capability.
  • Provide high-level strategic oversight and direction across the organization to champion the adoption and use of “voice of the neighbor” mechanism when speaking for neighbor needs and desires during product test lifecycle. Champion and model staff innovation testing from inception to evaluation and identifies qualified opportunities, based on outcome measures, to scale for positive impact.
  • Drive initiatives with organization-level scope and impact to establish strategic connections with adjacent neighbor groups and understand how felt needs connect them to secondary neighbors. Strategically drive large-scale initiatives to apply the most relevant trends, breakthroughs, and environmental changes to best serve the relevant neighbors and Compassion.
  • Direct complex, effective collaboration with product management for product development, and collaboration with Global partners for international innovation efforts and supporting new launches that meet customer needs. Provide vision for building and supporting Compassion’s brand, and goal achievement.
  • Cast vision and model champion behavior leading to affect research that gives insight and direction to product development, marketing plans, performance and ROI evaluation. Direct coordination with internal groups and external partners to develop integrated solutions, meeting the needs of various stakeholders.
  • Direct relationships with research and consulting firms to manage research or other applicable studies or support to internal efforts, finding solutions that enable the release from poverty for the most children possible.

What do you bring?

  • Bachelor’s Degree in a related field
  • 15+ years relevant leadership experience working in this or a similar field
  • Ability to travel 10% of the time, domestically and internationally