About the Role
Senior Design Manager
Remote (US, Canada, & Latin America)
SUPERHUMAN
We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.
Today we are…
- The fastest email experience in the world
- Loved and adored: see what our customers say
Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.
Come shape the future of email, communication, and productivity!
BUILD LOVE
At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.
It all starts with the right team — a team that deeply cares about values, customers, and each other.
CREATE MASSIVE IMPACT
We’re not solving a small problem, and we’re not addressing a small market. We’re going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn’t stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE
We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.
This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.
As a Senior Design Manager at Superhuman, you will lead and mentor our product design team, guiding the creation of delightful and remarkable user experiences. You will be responsible for design operations and strategy, fostering collaboration, and ensuring that our design output aligns with Superhuman’s high standards of quality and innovation.
ROLE
- Build and manage a high-performing design team through mentorship, coaching, and clear goal-setting to drive both individual and collective growth.
- Partner with Product and Engineering leadership to plan resources, establish milestones, and ensure smooth delivery of design work across projects.
- Drive design quality and innovation by establishing robust review processes, feedback mechanisms, and design tooling infrastructure.
- Create and champion point-of-views on resolving UX debt and identifying opportunities for design innovation across products.
- Lead the planning and execution of discovery projects to develop new features and design directions, while de-risking design complexities.
- Guide the team in elevating their craft across UI/UX design, visual design, and product copy through hands-on mentorship and structured training.
- Develop and implement day-to-day design management processes and enablement tools to facilitate efficient, high-quality design work.
- Foster a team culture that embraces extraordinary quality, remarkable attention to detail, and continuous innovation.
- Provide strategic design leadership in project execution, from conception through launch, ensuring alignment with company principles and quality standards.
- Build strong partnerships across Product, Engineering, and senior leadership to influence product strategy and champion design excellence.
SOUND LIKE YOU?
- Experience: You have 6+ years of experience in consumer-facing technology companies or startups, with 2+ years of experience leading and managing design teams.
- Leadership: You have a track record of leading and developing high-performing, inclusive, and mission-driven design teams. Building a culture of inclusion is not an afterthought. It’s the first thing you champion as a project leader, people manager, and teammate, and are comfortable leading through an inclusive lens.
- Expertise: You have a demonstrated mastery of product design, prototyping, visual design, interaction design, typography, and layout & visual hierarchy, with an ability to coach and elevate others’ craft through thoughtful mentorship
- Vision: You have led the design strategy of a product, turning long-term objectives into initiatives that you and your teams successfully executed against
- AI Enthusiast: You believe AI will revolutionize both how we work and the experiences we create for our customers. Driven by passion and curiosity, you embrace AI to up-level your team’s productivity and impact, creating delight, delivering exceptional quality, and embracing the extraordinary in everything you do.
- Curiosity: You love exploring new and existing paradigms to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people. You never feel done learning your craft.
- Innovation: You thrive in ambiguity and are excited by the opportunity to design processes that can help you understand, iterate, and validate your design intuition and ideas.
- Delight & Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
- Excellent Communicator: You’re able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.
- Location: We’re open to you joining us in our San Francisco office or from a home office anywhere in North or South America.