About the Role
Sr. Data Governance Analyst (Mortgage Servicing Specialist)
LocationRemote
CategoryRisk Management
Job IdJR101883
Job TypeFull time
RemoteRemote
Summary:
The Sr. Data Governance Analyst (Mortgage Servicing Specialist) is a high visibility position within Freedom Mortgages Data Governance organization and is responsible for supporting the enterprise-wide Servicing data governance program. This position requires a solid background in Mortgage Servicing operations as wells strong understanding of data governance policies, standards and processes. The position will work directly with the Servicing business leads and subject matter experts, organizational data stewards, business users, Data Management team members and IT support staff. The primary objective of this position to drive the adoption and ongoing implementation of data governance policies and best practices across the Servicing organization and related Servicing data activities.
Essential Job Duties and Responsibilities:
- Work directly with Freedoms Servicing organization to ensure all data and reporting meets Freedoms strict Data Governance organizational standards.
- Engage Servicing data owners and stewards, business users, and the data management team to ensure Data Governance and Quality processes are implemented and managed, including updating and maintaining documentation, identifying and documenting critical data elements, preparing and managing business and technical metadata, defining data quality thresholds, and the identifying and triaging data integrity issues.
- Responsible for the administration of data governance and quality software, maintaining a corporate data dictionary, ensuring data quality standards are met.
- Organizes, coordinates and assists cross-functional teams in planning, development, and execution of Data Governance oriented business processes at the operational level.
- Measure progress against data definition and quality performance targets, following up with business representatives as necessary.
- Maintain data governance processes and controls by working with project and business leaders to analyze the impact of future changes on critical data and mitigate any potential risks to data quality.
- Builds dashboards and reporting to ensure proper communicate of the Data Governance program performance.
- Maintain regular and punctual attendance.
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position is an individual contributor.
Qualifications:
To perform this job successfully, an individual must be able to perform eachessentialfunctionsatisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Advanced knowledge of Mortgage Servicing operations and systems.
- Ability to perform root cause analysis and make recommendations for the remediation of data governance and quality issues.
- Must be self-directed and have excellent initiative and organization skills.
- Ability to work effectively in a team environment and translate business needs into functional and/or technical requirements to meet the needs of the enterprise.
- Knowledge and understanding of data governance and data quality and how they affect business decisions.
- Ability to extract and analyze data via SQL is a plus.
- Proficient in data profiling techniques and tools.
- Proven skills with Microsoft Office suite, especially Excel and Access required
- Personal initiative to find opportunities, lead change, improve processes and solve problems
- Proven ability to collaborate with business data SMEs throughout the organization.
- Proven track record of meeting commitments with the highest standards of ethics and integrity
- Excellent verbal and written communication skills.
Education and/or Experience:
- Bachelor’s degree in a related field (e.g., Data Management, Information Technology, Business, or a related discipline).
- 7+ years Mortgage Servicing operations, data management or related experience in the Mortgage Servicing sector.
- 3-5+ years of experience in a Data Governance, Data Management or data centric role.
- Experience with business intelligence tools such as (but not limited to) Tableau, Qlik or Power BI.
Certificates, Licenses, Registrations:
None Required