Senior Data Analyst

Employer: Seamless.AI

About Seamless

Seamless delivers the world’s best sales leads. Through our product, we help sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence; by development of a robust real-time contact and company search engine as well as a suite of technically-advanced tools to support sales and lead generation. We have been recognized as one of Ohio’s fastest growing companies and have been recently ranked in LinkedIn’s Top 50 Startups of 2020, Best Place to Work in 2020, and #9 on G2’s “Fastest Growing Products” List in 2021!

The Opportunity

The Senior Data Analyst will be a key member of the product and development team, helping us to deeply understand our users and ensure that we maximize the impact of our platform. This role will report to the VP of Product and help to inform key product decisions with a data-driven approach and product-led mindset. This individual will also present insights to the company CEO and board.

Responsibilities:

Lead data analysis and identify insights from product usage to drive product updates, enhancements and fixes

Work closely with data analytics platform SME (Product Ops) to maintain and optimize those platforms, including Gainsight (CX and PX), Tableau, Hotjar and Google Analytics
Evaluate and assist in decision making for any new analytics and product data platforms to enhance our analytics tech stack
Ensure all product features are properly tagged, working closely with the development team to implement product tagging plans

Ideate, plan and manage A/B Testing within the product, with support from our product and development teams
Build and scale our product analytics team, with opportunities to lead and manage the team.
Manage development of data resources, gather requirements, organize sources, and support tagging and measurement surrounding product launches

Experience and Skills:

Bachelor’s degree in Analytics, Mathematics/Statistics, Computer Science or related field or equivalent professional experience required
4+ years of experience in data analytics, with an interest in sales and sales-enablement tools.
Experience working in software and digital products.

Strong technical understanding and experience implementing tagging and strategy for software and/or online product analytics. Analytics certifications are a plus.
Experience with our current analytics stack is a plus: Google Analytics, Tableau, Gainsight, Hotjar (or similar platforms)
Top notch organizational skills and ability to work within processes, as well as develop and optimize processes.

Strong verbal and written communication skills.
Ability to work independently, manage multiple priorities / projects and pivot between responsibilities in a fast-paced, high-growth environment.
Ability to collaborate with team members and execute on project plans that require input from others on the team

Exemplary personal and professional integrity and business ethics.
Ability to execute on multiple projects simultaneously.
Thorough attention to detail, highly organized and adaptable to shifting business priorities, have a passion for analytics and be able to instill that enthusiasm in others

Role Details / Example Projects:

This role will entail working with teams throughout the company and with various leaders in each department. This includes leading as well as supporting items such as the following:

Enhancing product data through improvement is our data algorithms for things like data accuracy, recommendations and more
Optimizing list building processes and working with our data team to develop target lists for sales and marketing

Evaluating and improving sales conversion metrics through data analysis
Identifying new marketing opportunities through data analysis
Developing and optimizing ROI reports for internal use as well as end-users

Supporting development and optimization of user dashboards for metrics analysis
Evaluating and improvement core SaaS business KPIs such as churn, conversion rates and renewal rates
Evaluating and optimizing pricing strategies for the product and business

Evaluating product metrics to optimizing product workflows and new feature opportunities
And more…

Culture

We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive off of continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of Seamless every day. With a purpose to positively impact a billion people and help the economy generate a trillion dollars in growth, our mission here at Seamless.AI is to help every professional globally create new relationships and opportunities, faster than ever before using the power of AI!

Perks and Benefits

Great Medical, dental, and vision benefits (short-term disability & and term life insurance also available)
Several Paid Holidays + Paid Time Off (PTO) Days
Option to allocate pre-tax dollars to 401K and have company match (after working for 1 year)

Eligible to participate in “Equity for All” plan with stock options, becoming a partial owner of Seamless.AI!

Seamless.AI has been delivering the world’s best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work and LinkedIn’s Top 50 Tech Startups 2020. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.

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