Job Description

Senior Content Writer, Global Delivery Services PXT

Job ID: 2120039 | Services LLC

Job summary

Amazon is seeking a senior content/communication writer to join the Global Delivery Services (GDS) PXT team. As an editorial owner of stakeholder-facing content, you’ll lead the content strategy, editorial roadmap, content creation and content management efforts that enable us to deliver clear and relevant information to PXT and our partners across the globe. You’ll collaborate with PXT leadership to develop scalable strategies to increase the breadth of information we share with our stakeholders and decrease the time and effort required to publish high quality content.

This leader has a strong content and technical writing or editing background, and is curious to learn about People Experience and Technology and to communicate with our internal customers about the innovative work we do to address the employee experience.

The ideal candidate is a highly-motivated, well-seasoned communications writer that possesses sound judgment and impeccable writing skills. This position offers an incredible opportunity to create highly impactful content and communication for our customers in the employee experience space. Virtual location.

Key job responsibilities

  • Defining and upholding the bar for employee experience content – to communicate with stakeholders about the work GDS PXT is doing in the employee experience space, how to navigate our processes and tools and ways they can help Amazon strive to be Earth’s Best Employer;
  • Collaborating with GDS PXT teams to define content that will provide insights on employee experience, inform them of people initiatives, teach them about policy changes, and provide other relevant content;
  • Serve as editor to senior GDS PXT leaders, including driving the creation and delivery of compelling, executive-level documents (QBRs, PRFAQs, white papers);
  • Draft and review business documents and edits for grammar, style, and form.


  • 5+ years of experience in program or project management
  • Experience using data and metrics to drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • 5+ years as a technical writer, content strategist, or editor
  • Experience managing content projects, including coordinating with other teams
  • Bachelor’s degree in Communications, technical writing, or a related field (or comparable job experience)


  • 5+ years as a technical writer, editor, or content strategist, with a focus on employee experience
  • Experience working as part of a global team with remote colleagues
  • Strong bias for action and the ability to balance multiple priorities and meet strict deadlines

The pay range for this position in Colorado is $98,700 – $160,000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Job details

US, Virtual

Human Resources – Fulfillment

Human Resources