About the Role
Title: Sr. Communications Manager | Remote, USA
Location: Remote United States
Full time
job requisition id: 2025-12400
Job Description:
This position can be hired remotely anywhere within the U.S.
Optiv is looking for a high-energy, senior communications professional to help build our brand and amplify our story from the inside out. You will be responsible for supporting communications for the Chief Revenue Organization, partnering closely with the SVP of Revenue Transformation and the head of corporate communications. You will drive transformation for Go-To-Market and Service functions by developing and managing CRO and program communications aligned to strategic priorities. You will provide guidance on change management best practices, creating processes and playbooks for initiatives as needed as well as implement communication guidelines and vehicles to prioritize and streamline field awareness and time.
How You’ll Make an Impact
- Manage and execute CRO internal communications and social media content, from executive comms to newsletters
- Own employee comms and change management strategy for the CRO org, recommending, writing and executing a mix of effective communications and change management tactics that help employees understand where the CRO org is going, why it matters and how they help make a difference (including emails, speeches, presentations, internal all hands calls, leadership messages, video scripts, digital signage, intranet articles, social media content, collateral, etc.)
- Develop and manage CRO visibility plan
- Help design and manage communication plans for national strategic initiatives led by the CRO leadership team
- Establish communication framework and execution for ongoing and ad hoc field communications
- Manage weekly CRO leadership meeting presentation content
- Manage development of strategic presentations (All Hands, Ask-Me-Anything)- agenda setting, managing timeline, content gathering and creation, editing
- Develop sales change management best practices, templates and processes for use by project teams, in partnership with Enablement team
- Help with conducting and managing CRO surveys
- Assist CRO and SVP of Revenue Transformation on ad hoc run-the-business activities as needed
- Own CRO SharePoint sites and team channels, making them the go-to hub for GTM priorities, content and resources
- Strategize on and edit content pieces per AP Style and assure SEO optimization on all content produced
- Collaborate with internal and cross functional teams and subject matter experts across the company to develop high-quality, targeted content that resonates with various personas and drives action (clicks, downloads, etc.)
- Provide oversight to prioritize communications and change management activities and multiple priorities, partnering with SVP of Revenue Transformation to develop prioritization matrix and calendar
- Work within documented processes and platforms, including Workfront
- Define, track and report metrics to improve our strategy and inform decisions
What we’re looking for
- At least 15 years of demonstrated experience in corporate, executive and employee communications (experience in technology/cybersecurity industry a plus but not required)
- Superior written, oral, relationship, listening and organizational skills
- Expertise in Microsoft PowerPoint
- Ability to distill complex issues and information into simple, digestible, and actionable messages for audiences of diverse roles and levels, using a variety of communications channels, including strong judgment around what, when, how and who to communicate
- Proven success building and maintaining relationships with senior leaders
- Ability to provide strategic counsel to senior leaders and experience ghostwriting for executives
- Change management certification and/or experience leading through change
- Intuitive and ability to connect the dots and anticipate opportunities and/or challenges
- Hardworking self-starter with a “no-task-is-to-small” attitude, collaborative mindset and willingness to go above and beyond stated responsibilities
- Ability to prioritize on the fly and manage multiple tracks of work simultaneously
- Experience creating and executing a social media strategy
- Discretion with sensitive and confidential information
- Knowledge of AP Style and an eye for detail
- Public relations, journalism or communications degree preferred
- Project Management experience preferred
- LI-JL1