About the Role
Title: Senior Cloud Engineer
Location: Colorado Field United States
Job Description:
Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Position Overview:
The Sr. Senior Cloud Engineer role will serve as a key member of the Cloud Infrastructure Services team and will be primarily responsible for the compute and storage for the Commercial services US environment. This will include responsibility over the infrastructure (Compute, Storage, Load Balancer) design, build-out (deployment), creation and maintenance of required documentation, as well as monitoring and operational tasks, including ensuring the normal day-to-day operational integrity of the infrastructure (Compute, Storage, Load Balancer) and troubleshooting issues to ensure the stability of the service.
Responsibilities:
- Subject matter expert in the design, build, deployment and support of VMWare virtualized platforms with Windows and Linux guests
- Subject matter expert in the design, build, deployment and support of NetApp storage platforms
- Subject matter expert in high availability (HA) deployments of all infrastructure components
- Ensure infrastructure services fulfill resiliency and disaster recovery requirements
- Assist in the deployment and support of networking, security and various compute platforms
- Monitor the performance and availability of deployed infrastructure
- Ensure regular maintenance of infrastructure components including patch management and end of life planning
- Write and review infrastructure design documents, build books and run books
- Ensure compliance with change control processes and adherence to compliance standards and policies.
- Proactively identify problems and capacity constraints using available capacity and monitoring tools
- Participate in planning and design discussions around infrastructure support best practices such as:
- Automation tools
- Monitoring requirements
- Backup requirements
- Secure management of infrastructure
- Participate in day-to-day infrastructure operations, technical guidance and support issue resolutions, including duty pager support throughout the workday, evenings and weekends; in accordance with published Service Level Agreements.
Basic Qualifications
- Degree in computer science, information systems, business administration or equivalent experience or education is required.
- Minimum 7+ years IT experience
- 5+ years of High Availability, High Security environments and the requisite rigor needed to operate in that environment
- 5+ years of experience deploying infrastructure for IT services specifically
- 5+ years working with enterprise class Compute / Storage design
- Must have ability to travel freely to the USA and internationally.
- Respond to support requests and participate in a 24×7 on-call support rotation and off-hours maintenance windows
- Must be able to lawfully work within the US and have unrestricted work authorization for US
Preferred Qualifications:
- Experience with ESX, VCenter, VSAN, Hyper converged technologies
- Experience with Cisco UCS, Dell Servers
- Experience with Cloud Infrastructure (AWS or Azure)
- Experience with F5 BIG-IP (LTM, GTM, ASM)
- Experience with troubleshooting issues in complex environments
- Experience with VMWare, VCenter
- Experience with Veaam or Rubrik Backup
- Experience with Check_MK Orion monitoring and alerting platform
- Experience with Netapp Storage platforms
- Experience with RHEL, CentOS and Windows operating systems administration
- Experience with deployment automation and scripting tools such as Ansible, BASH, Python, PowerShell/PowerCLI, Git
- Knowledge of Cisco (IOS and NX-OS), Palo Alto, switching, routing
- Knowledge of PKI, SSL or Identity technologies
- Knowledge of ITSM/ITIL process
- Detailed infrastructure documentation skills
- Global/International Data Center experience