About the Role
Senior Business System Analyst (2024-13578)
Job Locations US-NC-Durham
Position Type Regular
ID
2024-13578
Category
Information Technology
Overview
Were building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, theres an accompanying unique and nuanced tax compliance calculation.
Responsibilities
POSITION: Senior Business System Analyst
WORK LOCATION: Durham, NC. Telecommuting permitted from anywhere within the U.S.
JOB DUTIES: Analyze complex business problems to be solved with automated systems. Identify gaps and provides technical expertise in business requirements for system functional specifications and scale new and current systems, processes and procedures in a cost effective manner. Configure system settings and options; plan and execute unit, integration and acceptance testing to meet business requirements. Design details of automated systems. May provide consultation to users in the area of automated systems. Work with cross-functional teams to support and maintain solutions and address business or systems issues in an enterprise-wide production system using agile principles and methodologies. Respond to a broad range of service requests by engaging with end users to investigate, diagnose, and resolve their concerns. Telecommuting permitted from anywhere within the U.S.
Qualifications
REQUIRED QUALIFICATIONS:
- Bachelors or foreign equivalent degree in Computer Science, Engineering, Information Systems, or related field
- 5 years of progressive, post-baccalaureate experience in a Computer Systems Analyst-related occupation, including 5 years of experience in each of the following:
- ServiceNow administration and development
- Working with offshore teams
- Creating dashboards for performance analytics
- Developing and customizing ITIL modules
- Developing Web Services using REST and SOAP
- Software development life cycle, including requirements gathering, analysis, design, coding, testing, production support, and documentation
- Using JavaScript, AngularJS, and SQL