About the Role
Title: Senior Associate Application Engineer (SRE)
Location: Riverwoods United States
time type Full time
job requisition id R42006
Job Description:
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it – we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You’ll Do
The Senior Associate Application Engineer (SRE) is responsible for the ability to program most features and test cases unattended but lacks a complete overview of product development and operations. As a result, handovers to other team members limit productivity. They actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
As a Senior Associate Application Engineer, you’ll build and release reliable software systems at scale. By partnering with enterprise-wide teams, you’ll develop and maintain full stack solutions that fit our business needs. You’ll use your holistic view of all products (and their interactions) to design elegant solutions and strategize the future state of our larger technical ecosystem. By independently innovating and advocating for best practices, you’ll solve complex problems and guide the team on implementing solutions from inception to production. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
- Partner with our Application Develop teams to implement service level objectives
- Partner with our Application Development teams and other SREs to build out end to end observability
- Implement monitoring, alerting and dashboards needed for our apps
- Automate operational processes
- Help to develop our capacity management and performance management tools
- Help to develop a chaos testing process
- Participate in an on-call rotation
- Completes most features and user stories including test cases and automation unattended.
- Learn more complex software engineering practices such as domain driven design, test driven development, operations, and security.
- Contributes to agile ceremonies, leads demos and presentations, helps new engineers learn established norms, and participates in technology communities.
- Participates in system design decisions and learns how these decisions impact the product.
- Learns to support production systems and understands how observed events and failures impact the product.
Qualifications You’ll Need
The Basics
- Bachelors – Computer Science, Engineering, Informatics, Information Security or Information Technology
- 1+ years – Information Technology, Software Engineering, or related
- Internal applicants only: technical proficiency rating of Advanced Beginner on the Dreyfus engineering scale.
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
- Ability to communicate verbally.; Ability to communicate in written form
Bonus Points If You Have
- Experience as an SRE
- Good understanding of hybrid infrastructure, ideally with AWS</li>
- Experience in one or more general purpose programming languages: Python, Go, shell scripting (Unix/Linux), Java
- Experience in CI/CD pipelines
- Experience in container technology (openshift, Kubernetes)
- Expertise in automation tools experience such as Chef, Puppet, Ansible.
- Expertise in observability tools including APM (DataDog), synthetic monitoring and (Catchpoing), and log aggregation (Elk)
- Experience in dashboarding tools such as Grafana and Kibana
- External applicants will be required to perform a technical interview.