Job Description
Title: Salesforce Administrator- Remote (Anywhere in the U.S.)
Location: Remote
JobDescription:
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nations top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
Salesforce Administrators at GuidePoint Security enjoy working on the cutting edge of Information Technology and Information Security. They are self-driven technology fanatics who consistently tinker, tweak, learn and improve. The ideal candidate thrives in a fast-paced, technology-centric environment, enjoys challenges with new technologies (Cloud and Mobile), streamlining traditional operations, can manage multiple initiatives and takes pride in enabling our employees with technology.
Role and Responsibilities:
- Maintain and evolve existing Salesforce platform and improve Salesforce security to meet company goals
- Administer and support our Salesforce environment and sandboxes to assist in critical business functions
- Work with subject-matter experts from different departments in order to understand their internal processes
- Create custom web hooks and build integrations with other systems
- Assist in defining and implementing the Salesforce roadmap
- Accurately and consistently document necessary information that is easily digested by other people (Wiki articles, procedural documentation, technical briefings).
- Demonstrate strong interpersonal and verbal communication skills.
- Thrive in a collaborative, team-focused environment.
- Demonstrate commitment to collaborative problem solving, sophisticated design, delivering quality results and holding oneself accountable.
- Demonstrate ability to provide exceptional customer service to the GuidePoint user base.
- Proven ability to meet or exceed project objectives and user expectations.
Position Requirements:
- Possess strong client-facing and communication skills (written and verbal).
- Experience reading and interpreting technical documentation and procedure manuals.
- Experience in implementing custom objects, custom fields, picklists, page layouts, flows, approval processes, validation rules, custom tabs, reports, dashboards, and email generation according to functional requirements and technical designs.
- Experience in Opportunity management, CPQ and Orders within the Sales Cloud environment.
- Knowledge of marketing, campaign management, and lead generation.
- Experience in using/extending API Services provided by Salesforce.
- Proficient with JavaScript and web services
- Ability to communicate with customers and provide consultation on Salesforce solutions
- Excellent project management skills including providing timely updates, communicating impediments and the ability to multitask
- Highly self-motivated and directed, with keen attention to detail.
- Experience in developing high-performance, reusable and reliable APEX code is nice to have.
Educational & Professional Credentials
- Bachelors degree in a relevant discipline or equivalent experience
- 7+ years of experience as a Salesforce administrator or developer in cloud-based development
- 5+ years of experience working in and integrating to Salesforce or other cloud-based tools
- Salesforce certifications are a plus