Job Description
Title: Sales Engineer, Enterprise (Remote)
Location: United States
JobDescription:
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is the developer and manufacturer of conducted electrical weapons (TASER), body worn cameras, and digital evidence management solutions. The Axon Enterprise team is tasked with applying this technology to new markets outside of traditional Public Safety. We are a team of passionate and dedicated professionals who have blazed a trail into new industries, to protect life with our products. Axon is seeking a high-energy, results driven Sales Engineer. This individual will play an instrumental role in accelerating our sales initiatives. We need a self-starter who excels in a high-paced, evangelistic startup environment, and thrives on pitching technology to leadership as well as support staff and users.
What You’ll Do
Location: Remotely from United States, travel up to 50% of time
Reports to: Director, Sales Engineering
- Learn the technical & workflow needs of Enterprise customers, and adapt Axon solutions to solve.
- Use exceptional written and oral communication skills to lead business and technical presentations effectively, demonstrations and conversations with agency command staff and IT departments, including chiefs and CIOs, as well as channel partner leadership and technical stakeholders
- Set and manage expectations with senior stake-holders and team members
- Provide 1st-level technical support throughout the pre-sales cycle for opportunities
- Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
- Develop relationships with key partners for growth within their customer base
- Provide professional responses to customer RFPs / RFIs
- Effectively position the technology against competitive offerings
- Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
- Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
- Develop Statements of Work (SOW) for Professional Services necessary for binding quote
- Perform other duties and projects as assigned
What You Bring
- Willingness to travel up to 50%
- Educational background:
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
- Professional background:
- Customer facing pre-sales or consulting background required
- Experience in End User Compute or Cloud Computing preferred
- Experience selling SAS based solutions
- Must have intellectual curiosity, Ethical thinking, humility, accountability and positive approach
- Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
- Basic knowledge of computer hardware, operating systems, and storage devices.
- Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Effective presentation skills and presence, technical acumen, ability to simplify the complex, working cross-functionally.
- Experience developing Statements of Work (SOW) or similar documents
- Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
- Basic knowledge of virtualization and virtual machines
- Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc.. is a plus