Job Description
Revenue Operations Manager
REMOTE /GROWTH OPEN ROLES /FULL-TIME
What is Pathrise?
Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.
Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.
Last year, we raised our Series A and there is even more exciting growth on the horizon. In 2022, we have already expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.
Our Mission
Our mission is to help people everywhere build their careers by being the world’s best career agency.
We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!
The Role
Pathrise is looking for a Revenue Operations Manager. This role will report directly to the Head of Growth.
We’re looking for an experienced Revenue Operations Manager to play a major role in leading go-to-market operations in a rapidly scaling sales and marketing environment. The role will be a combination of strategic (building a scalable marketing, sales and customer success operation strategy) and administrative (unifying and owning the GTM tech stack, leading CRM operations, and implementing new marketing and sales processes). The Revenue Operations Manager will have a team of contractors and vendors reporting into them right away, with the goal of adding additional full-time headcount in early 2023.
Responsibilities
- Own our CRM and GTM tools management including administration, change management, and troubleshooting of the tech stack, ensuring teams have the needed capabilities and can access accurate data to manage their team or personal objectives.
- Build, automate, and own new and existing outbound sales operations, including email outbound ops and LinkedIn outbound ops. This includes list sourcing, prospect enrichment, prioritization, lead routing, and unified activity tracking in a centralized database.
- Unify and govern all go-to-market technologies (including Pardot, SFDC, GA, Hubspot, Heroku, Webflow, Segment, Outreach, and various other tools) under a single-threaded owner.
- Lead the development of customized lead capture forms and their associated downstream processes, including lead record creation, identity management, lead routing rules, attribution, unified reporting, and other complex automations.
- Work across marketing, sales, and customer success to strengthen our infrastructure and internal processes in regard to reporting on funnel performance, owning funnel definitions, and making key recommendations to optimize prospect conversion.
- Establish yourself as a cross-functional leader to identify, design and implement business processes that increase productivity and remove bottlenecks.
Required Qualifications
- 4+ years of senior experience in Revenue Operations or Marketing/Sales Operations
- Experience with technical Salesforce administration (preferably certified Salesforce administrator)
- Experience with marketing automation operations (preferably Pardot or Marketo)
- Knowledge of marketing, sales and customer success tech stacks, such as Segment, Outreach.io, Google Analytics, Gainsight, etc.
- Familiarity with Salesforce languages Apex and SOQL is highly preferred.
- Strong understanding of prospect database, funnel stage management, and lead scoring/routing/nurturing processes in an inbound/outbound focused B2B environment.
- Well-developed communication skills, ability to explain complex problems, and to share and visualize findings with stakeholders.
Benefits & Compensation
- $100,000 – 140,000 per year in cash compensation
- Fully remote with company-sponsored trips to yearly company events (Lake Tahoe in 2021, we’re headed to Denver in 2022!)
- Medical, Dental & Vision benefits
- Twice-yearly Performance Bonuses
- Unlimited PTO and flexible working hours
- Professional Development & Wellness Stipends
- WFH office stipend
