About the Role
Retail Operations Specialist
locations
USA – Remote
Full time
Who we are:
Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple – to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values – Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change – inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for applicants who reside in the United States.
What you’ll be doing:
- Support all cross division client communication, projects, and deliverables
- Proactively assist in the maintenance and enhancement of the client’s brand and product on Amazon
- Ensure & facilitate cross channel communication both internally & externally (Agendas, Actions Items/Follow Ups, Client Updates, etc)
- Perform audits of client catalog data and make updates to enhance SEO and the customer experience
- Troubleshoot operational challenges
- Assist in deck creation for client presentations (QBR’s, Monthly/Campaign Recaps, etc) with data collection and analysis, and to ensure that formatting, grammar and flow of content is accurate and on-brand
- Utilize BI Analytics and other performance dashboards to provide data insights, find areas of opportunity, and drive client performance
- Process large data files with the use of Excel and Google Sheets to create customized reporting
- Identify opportunities for process improvement to simplify the path forward
We’d love to hear from you if:
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don’t necessarily meet every single point on the job description, please still get in touch.
Requirements:
- Proficient in Excel and PowerPoint; preferred strength in data analysis for business
- Organized, with an ability to prioritize time-sensitive assignments
- Flexible and can deal working in an autonomous environment