About the Role
Title: Resident Consultant
Location: Exton United States
Job Description:
Location: Remote, MS, US
Company: Bentley Systems
Resident Consultant Engineer
Bentley Systems is seeking a talented individual to become a valued member of our successful User Success Services team as a Resident Consultant Engineer. This position plays an important role in delivering consulting, training, support, and configuration services specifically for a single account on Bentley’s Civil Engineering Design Applications and CAD Software.
Location: United States, Remote
A qualified candidate may work virtually from a home office but must be available during normal business hours. A qualified candidate will provide services to a single Bentley account.
Responsibilities
- Training, configuration, installation, operation, troubleshooting, maintenance and support of Bentley Engineering Design applications and CAD software (OpenRoads, OpenBridge, OpenRail, iTwin Design Review, MicroStation)
- Provide transition between versions of Bentley Engineering Design applications.
- Drive Jacobs technical advancement in digital project delivery across the Bentley Civil product and collaboration suites (OpenXX, iTwin, ProjectWise, SYNCHRO)
- Liaison between software users and Bentley support
- Provides technical assistance with the implementation, installation, operation, maintenance, and configuration of Bentley products.
- Work effectively with the account’s technical employees and Bentley’s Design Engineering team to understand requirements, scope, develop, and formalize training workflows.
- Work independently to create learning materials and document standard work processes.
- Develop, coordinate, and implement a training plan.
- Configure Bentley applications to the account’s standards and workflows.
- No travel is required in this role.
- Requires sitting or standing at will while performing work on a computer (or any other physical requirements).
Required Skills
- Experience and comprehensive understanding of infrastructure projects and associated workflows.
- Specific experience with drainage and site design concepts using Bentley Civil products.
- Possess 5 years knowledge of the following Bentley products: OpenRoads, ProjectWise, MicroStation
- Working knowledge and experience with iTwin, OpenBridge OpenRail, Reality Data Capture is preferred.
- The candidate should also be familiar with and have experience running and configuring Bentley software.
- Strong command of the English language with clear speaking skills for recording videos and teaching live training classes
- Experience developing training materials and/or recording training videos.