About the Role
Title: Project Manager 2
Location: United States
Job Description:
Job Overview & Responsibilities
The Project Manager II will manage complex Oracle Cloud Infrastructure (OCI) projects in our DTG Practice. The Project Manager II will manage the delivery of customer facing Consulting projects of medium to high dollar value, risk, and complexity, consistent with client requirements and procurement policies/procedures. Works under only very general direction, independently determines and develops approaches to solutions, handling complex assignments requiring considerable judgment and initiative.
This is a REMOTE opportunity.
Responsibilities and Essential Duties:
- Lead and manage projects with technical team members, ranging from 1 to 20 technical consultants
- Handle status reporting – authoring, communications, impact/risk assessments, etc.
- Lead management and account meetings by providing insights on the account, project schedule, scope and budget
- Work with Technical Team Leads to ensure all technical objectives are in scope, represented in the plan, and managed accordingly
- Manage all stakeholders and build strong customer and subcontractor relationships
- Serve as the primary project Point of Contact for our clients
- Manage and coordinate support of urgent and complex issues
- Assure scope and requirements are monitored and controlled throughout the project’s life-cycle.
- Continually seek opportunities to increase customer satisfaction and deepen client relationships
- Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
- Develop lasting relationships with client personnel that foster client ties
- Present project quality, client and team satisfaction, and project success metrics during project review meetings with the managing director
- Track and report weekly on-percent complete, schedule, burn, earned value, slippage, issues risks, and opportunities and other key project indicators
- Keep an accurate issues and risk tracking document with an associated mitigation plan
- Accurately forecast revenue, profitability, margins, bill rates and utilization
- Track and report team hours and expenses on a weekly basis
- Manage project budget and project profitability
- Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
- Work with Sales, Operations Director, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
- Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
- Perform all other duties, as assigned
Qualifications
Minimum Requirements:
- Bachelor’s degree or equivalent experience.
- 10 years of experience with 5+ years of work experience in project management
- 5+ years of experience in managing IT projects
- 2+ years of consulting experience
- Experience with Agile project management practices such as Scrum and Kanban
- Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders
- PMP certification is a plus
- Familiarity and/or certification on ITIL principles a plus
- Experience in creating Project plan, estimations, communication plans, stakeholder management, tracking the project progress, Identify/update/response to risk etc for Oracle Cloud Infrastructure (OCI) projects
- Must have demonstrated ability to lead and get work done from other customer teams such as Infrastructure, Security, and Oracle, leading to successful project outcomes
- Ability to successfully manage multiple Oracle Cloud Infrastructure (OCI) projects simultaneously
- Understanding of Oracle cloud infrastructure Compute, Database, Network, Firewall, DBCS, Object storage, DRG, IG and not working experience
Knowledge / Skills / Abilities (KSAs):
- Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office applications, Excel.
- Strong written and verbal communication.
- Detail-oriented
- Organized with ability to multi-task and manage multiple projects simultaneously
- Self-managed
- Demonstrated ability to build positive relationships with internal and external customers
- Demonstrated ability to work efficiently and effectively under pressure and tight deadlines
- A focus and passion for customer experience
- Experience collaborating with Sales and an Account Manager, operating as a team supporting each customer in their portfolio
- Critical thinker, with ability to help create solutions and resolutions
- Team player