Job Description

Project Manager II

Home Office

Full time

Posted Yesterday

If you’re passionate about building a better future for individuals, communities, and our countryand you’re committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Essential Functions and Responsibilities:

Manages all phases of assigned projects (i.e., initiating, planning, executing, monitoring/controlling, and closing) – Works primarily on Curriculum Quality Improvement/Assessment Quality Improvement and managing course enhancement projects.

Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules.

Keeps project management records and systems accurate and up to date

Produces timely and accurate reports as directed

Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities

Ensures projects meet organizational standards and are managed in accordance with applicable policies, processes, and procedures

Documents project deliverables, outputs, and notes that capture why key project decisions were made

Understands departmental strategic priorities and influences the actions and work efforts of team members in line those priorities

Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

Track project costs in order to meet budget

Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

Provides input to Project Management Office (PMO) manager to develop or refine project management procedures and processes for the purpose of improving efficiency

Conducts retrospective work on closed/ completed projects to document lessons learned in conjunction with associate PJM, and prepares retrospective documentation, as well as

recommendations, for review at the program level for consideration in future CQI efforts, and/ or potential redevelopment needs.

May conduct data analysis, research course and program level information as requested during the analysis phases of other projects.

May work to mentor Associate PJM and develops team leadership skills and team initiatives.

Knowledge, Skill and Abilities:

Project management

Strong written and oral communication skills

Proficiency with Microsoft Office

Ability to use project management systems and tools

Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.

Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.

Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.

Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.

Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.

Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner.

Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.


Minimum Qualifications:

Bachelor’s degree (master’s degree preferred)

Experience as the assigned project manager of executive-sponsored projects, with sole responsibility for project initiation, planning, execution, monitoring, and closure

Project Management Professional (PMP) Certification preferred

Experience in higher education, WGU, and program development preferred