Job Description
Project Manager – TMS
at Shipwell (View all jobs)
Remote
Project Manager – TMS
About Shipwell
In a world where shipping expectations and complexity are greater than ever, Shipwell is on a mission to empower supply chain efficiency at scale across every company size, stage, and industry. Supply chain solutions today are highly disconnected, rigid, and difficult to use, but Shipwell is disrupting the status quo. Our solution combines everything our customers need in a comprehensive platform that adapts as the market and business demands change, so they can effectively manage the entire process in one place and never have to rip and replace. Shipwell is proud to be recognized by industry experts as a leader in shipping and logistics, including Gartner Magic Quadrant for TMS and Forbes 2020 Next Billion-Dollar Startup. Join us and be part of the Shipping Evolution(R)
Our Culture
Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!
About the Role
As a Project Manager you will be a trusted advisor to build relationships with customers and help them navigate from onboarding through renewal. You will assist in driving adoption, comprehension and utilization of Shipwell products and services.
What you’ll do when you get here:
The Project Manager manages Professional Services projects from kickoff to the completion of the project. Connects with all levels of management to champion project needs, and provide detailed project dashboards/reporting.
- Works with customers and Pre-Sales to define and document project scope.
- Develops, constructs, manages project plans, and brings projects to a successful conclusion within budget and schedule constraints.
- Defines project tasks and resource requirements.
- Assembles and coordinates project staff.
- Proactive identification and management of project issues.
- Closely monitors project scope for change control; work with customers to uncover new revenue opportunities.
- Manages multiple resources and tasks across internal and external organizations.
- Champions project needs throughout the company, escalates issues to appropriate Leadership.
- Develops and/or recommends process improvements and best practices.
- Assists with activities designed to improve and streamline internal systems, procedures, and implementations.
- Guide the client to a successful go-live based on milestones and tasks from detailed project plans.
- Able to convey client needs internally, driving the resources needed for successful implementations.
- Utilize Salesforce to update the status of ongoing client implementations.
- Manage multiple implementations simultaneously.
- You are a motivated individual who can work independently or as part of a team.
- You work well under pressure, adapt to change, and meet deadlines in a fast-paced environment.
What you need to have:
- 3+ years of TMS SaaS Software Project Management experience in a fast-paced, complex operational environment.
- 3+ years of experience in the logistics industry. Preferably involving:
- Full Truckload, Less than Truckload and/or brokerage operations,
- Procurement and vendor relations
- Experience with logistics system integrations involving an ERP and/or TMS
- Strong attention to detail and organizational skills.
- Superb written and verbal communication skills.
- Excellent time management skills.
- Motivated individual who can work independently and as part of a team.
- Ability to work well under pressure, adapt to change, and meet deadlines in a fast-paced environment.
- G-Suite knowledge preferred
- Smartsheet project management software experience (a plus)
- PMP Certification – PRINCE2, PM, ITIL or equivalent (a plus)
Why Shipwell:
- 401k plan (including match)
- Generous parental leave
- Competitive salary and equity opportunity
- Team building events and office competitions
- Friendly, talented, and inclusive company culture
- Office in Austin, TX or 100% remote
- Health, vision, dental, teladoc, HSA, FSA, & Life insurance
- Incredible growth opportunity at a fast growing company
- Subsidized wifi, cell phone, and educational reimbursements
- Receive a technology package including a MacBook Pro
—The Salary Range for this role is between $80,000 – $110,000 including Variable Compensation based on Years of Experience, Skillset, and Location.
Here at Shipwell, we are a Remote Forward company. You have the opportunity to work within our office located in Austin, TX or you can choose to be fully remote.
Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.
Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are. We want you to contribute, grow, & learn at Shipwell and we encourage you to apply if your experience is close to what we’re looking for.
We are looking forward to adding new perspectives to our team!