About the Role
Title: Program Monitor
Job ID Number: RQ174629
Category: Project/Program Management
Employment Type: Full Time
Business Unit: GDIT
Job Description:
Full Part/Time: Full time
Job Req: RQ174629
Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability:
Public Trust/Other Required:
NACI (T1)
Job Family:
Functional Experts
Job Qualifications:
Skills:
Analytical Thinking, Microsoft Office, Technical Support
Certifications:
Experience:
5 + years of related experience
US Citizenship Required:
No
Job Description:
The Program Monitor provides advice, consultation, and technical assistance to care providers supporting the implementation and coordination of a government program providing services to individuals. The Program Monitor develops and administers plans to ensure government funded programs serving individuals comply with established regulations, policies, and procedures.
Essential Tasks Include:
- Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
- Assesses quality of services and safety of individuals at the care provider.
- Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
- Reviews equipment and property inventory.
- Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
- Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
- Reviews program documentation and program files including case files and personnel files to ensure compliance.
- Compile and submit monitoring report within fifteen business days of monitoring visit.
- Preserves a historical record of all notes/documents/records of monitoring trips.
- Maintains current knowledge of agency specific policies, procedures, and standards for programs.
- Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.
Qualifications:
- Requires BS/BA degree in social work or related field plus 5 years of related work experience.
- Proven experience monitoring grantees that provide services to underserved populations.
- Previous quality assurance, case management, and/or clinical experience is preferred.
- Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
- Excellent communications skills, both written and verbal.
- Bilingual – English/Spanish speaking is highly preferred.
- High attention to detail.
- Ability to obtain a Public Trust clearance.
- Texas and Florida candidates preferred.