Job Description
Title: Program Administrator – Remote
Location: Boston MA US
Job Category: Sales & Marketing
Job Type: Full-time
Travel Percentage: –25%
Job Description:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.
The Sr. Program Administrator is responsible for supporting the administration, programs and strategic plan of a strategic partner health system organization. Duties and responsibilities include supporting operational performance, contract management, and management of the overall relationship and partnership success. The Sr. Program Administrator will support the client account leadership team including the Client Relationship Executive and other roles and teams including enterprise analytics, care transformation, growth and market disruption, revenue cycle management, social impact, finance, vendor management, technology, and compliance. When you join us, you’ll be engaged in a new and groundbreaking client-centric approach to healthcare partnerships. This business model is highly adaptable to build solutions that meet the client’s needs in an effective and innovative way.
The successful candidate must be passionate about driving improvements in performance, effective at working in a fast-paced, high energy environment and confident in their interactions with senior executives, providers, and business partners.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Meeting management: Coordinate internal and external/client-facing meetings by preparing and distributing materials, including agendas, pre-read materials and minutes
- Project management: track action items, request follow ups and take follow up actions to support overall operations of the account
- Communicate ongoing updates to all stakeholders to ensure understanding of and alignment with key status/changes related to the account
- Maintain awareness of, assess, and/or communicate the impact of operational changes and procedures on internal and/or external stakeholders
- Maintain status updates helping to ensure tasks are completed within stated deadlines and follow set policies and procedures
- Assist in developing and editing presentation materials and briefings
- Support the development, ensure updates and execute delivery of business reports
- Coordinate, assist in development and participate in facilitation of team workshops
- Support event coordination for employee engagement and social responsibility programs
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of experience in a professional setting as an associate consultant, project coordinator or similar role
- Solid interpersonal skills with experience managing a variety of needs and priorities
- Intermediate or higher level of proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook)
- Travel: 25% -35% travel
Preferred Qualifications:
- Experience in acute care hospital financial and clinical operations including Patient Financial Services (admissions, registration, HIM, Coding, Clinical Document Improvement, billing and collections) and clinical care including Care Coordination, Medical Necessity review and discharge planning
- Knowledge of Optum service delivery model and operations
- Solid attention to detail to identify any existing gaps and bring to resolution
- Ability to multi-task in a fast paced and deadline driven environment
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.