About the Role
Title: Product (UX) Designer
Location: Washington United States
Job Description:
Mark43’s mission is to empower communities and their governments with modern technologies that improve the safety and quality of life for all. We are a cloud-based public safety platform and design powerful, scalable, and elegant software products that set a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.
Product Designers at Mark43 lead strategically, integrate various systems, champion design ideation, simplify complex workflows by collaborating with stakeholders, advocate for users, and deliver impactful designs for direct users in law enforcement agencies. We’re looking to have a designer with 7+ years of professional software product design experience, including deep and demonstrable expertise in managing their work autonomously.
At Mark43,
- You will own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating closely with product and engineering to deliver best-in-class products.
- You will collaborate with cross-functional teams to facilitate design thinking and innovation.
- You’ll be leading design solutions for law enforcement, first responders, and 911 dispatchers. The design focus will be on enhancing their safety, improving their attention, and minimizing cognitive load through effective information design, intuitive visual designs, dynamic animations, and responsive feedback mechanisms.
- You will be designing across devices-desktop, tablet, and mobile apps in various environments. Experience with responsive design, map interactions, and multimodality is nice to have.
- You will be proactively meeting with the design team for feedback, product teams to plan the roadmap, and engineering for sprint meetings to drive the work forward.
- You are comfortable presenting design solutions to our customers and leadership teams, actively seeking feedback, and iterating quickly.
- You care deeply about product craftsmanship, are proficient in Figma, and contribute to design systems and consistent pattern libraries.
Must have:
- 7+ years of professional product design experience
- 3+ years of designing complex enterprise SaaS products
- Understanding of native iOS and Android applications
- Experience leading qualitative and quantitative research
- Experience with end-to-end design and shipping products
- Ability to work in a fast-paced environment
Nice to have:
- Experience working in law-enforcement software (not a must)
- Experience co-designing with customers
- Experience designing for situational awareness features
- Excellent visual design and presentation skills