Job Description

Product Designer II


Req #195

At Watermark, we partner with institutions of higher education to improve student learning and institutional quality with proven, reliable, and user-friendly assessment management and e-portfolio solutions and supporting services. Watermark is a recognized leader in student assessment, portfolio and accreditation. We serve over 1,700 institutions and close to a million students across the country.

About Us

Watermark is a high-growth SaaS provider of assessment software for higher education institutions worldwide. Our global organization provides educational intelligence systems that help colleges and universities gain insights into student learning so they can improve the quality of educational programs, assess institutional effectiveness, and streamline the accreditation process. Watermark supports over 1,700 higher education institutions, including the majority of the top 200 U.S. News & World Report colleges. There is a reason we’ve won EdTech’s Overall Higher EdTech Solution of the Year! and we’re just getting started! Our phenomenal team of people is at the heart of everything we do join us to experience the Watermark Workplace difference firsthand.

About the Role

As a Product Designer, you are an integral part of our product team, tackling complex problems through the practice of human-centered design. Designers work to identify and account for often conflicting needs of diverse user groups within higher education, embracing the challenges of product innovation. We’re looking for a designer who is comfortable collaborating with team-members and across functions, someone who is used to providing frequent and clear communication, possesses a self-driven work ethic, and thrives in a collaborative environment where your teammates’ critiques are essential to your iterative process. This role is fully remote within the US.
Responsibilities of the Role

  • Define user needs by leading/supporting research initiatives (such as interviews, focus groups, and client collaboration sessions) to create informed hypotheses that drive product direction alongside Product Managers.
  • Effectively design solutions that balance user, product, and company goals at all levels of fidelity, including: user flows, sketches, wireframes, prototypes, and visual designs leveraging and contributing to the Watermark Design System.
  • Create informed design iterations, validating your work with data and real users.
  • Incorporate feedback from team-wide critiques, shares impactful, constructive feedback for others.
  • Design accessible and responsive solutions in order to deliver inclusive experiences for all users.
  • Communicate effectively with product owners and engineers to ensure accurate implementation of user experience designs.
  • Solve for edge-cases and make meaningful improvements to existing product experiences.

Required Skills & Experience

  • Degree in HCI, Human Factors, Design, or a related discipline or 4+ years equivalent practical experience.
  • 3 years working in a UX, IxD, product design or closely related role
  • Fluency in exploratory research and usability studies; Ability to synthesize behavioral information into actionable insights
  • Strong conceptualization and visual communication skills; Ability to distill abstract concepts into concrete design implications
  • Proficiency in information architecture, multi-step flows, and interaction design
  • Proficient knowledge of visual design principles
  • Ability to produce high-fidelity interface designs using modern design tools
  • Experience working within a design system, pattern library, or style guide
  • Experience designing fully-responsive web applications and familiarity with browser technologies, including HTML, CSS and other modern front-end languages
  • Demonstrated understanding of web accessibility, and how to design accessible applications
  • Demonstrated ability to work in an Agile environment
  • Strong time management and prioritization skills