Job Description

Product Designer I

Remote USA

Full time


Welcome! You made it to the job description page!

At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness. So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!

Company Culture is at Our Core

Our 10 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.
Do our values speak to you?

Deliver WOW Through Service
Embrace and Drive Change
Create Fun and A Little Weirdness
Be Adventurous, Creative, and Open-Minded
Pursue Growth and Learning
Build Open and Honest Relationships With Communication
Build a Positive Team and Family Spirit
Do More With Less
Be Passionate and Determined
Be Humble

Company Perks: Quick Reference

  • Zappos pays 100% of every employee’s medical, dental, and vision benefits.
  • Zappos pays 100% of 12 therapy, mental health, or coaching session annually.
  • A multitude of benefits and incentives to stay mentally and physically healthy and fit.
  • Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.
  • Paid time off for life, vacations, staycations, and rest.
  • A generous Zapponian discount program.
  • Make an impact through volunteer adventures and other community programs.
  • Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!

Zapponian [noun| employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

Perks [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% discount.

1990s [noun| a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

Scout [noun| you’re a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.


As part of our continuous efforts to enhance our customer journey, we are seeking a curious, talented Product Designer to join our dynamic team. You will play a critical role in optimizing our website and digital platforms to ensure a seamless and engaging user experience for our customers. You will leverage your expertise in understanding customer needs, developing ideas and direction, and working collaboratively with cross-functional teams to deliver best-in-class experiences.


  • Take broad, conceptual ideas and translate them into digital experiences for web, iOS, Android and internal systems/tools.
  • Create design flows that are not only user-centric but also a fit for product strategy.
  • Lead design activities to solve problems like problem definition, journey mapping, co-design sessions, planning and scoping design work, and contribute to user testing.
  • Collaboratively work with product managers, engineers, researchers and other cross-functional partners to propose, test, and evaluate ideas that continuously build the relevance of the Zappos experience.
  • Contribute to enhancing the user experience from conception through launch and continual improvement.
  • Practice presenting design work and regularly engage with partners for feedback.
  • Contribute to multiple projects and deliver high-quality work on time.
  • Partner with other designers to ensure consistency and excellence.
  • Share expertise and mentorship to help others develop skills.


  • Bachelors Degree required.
  • At least three (3) years as a product designer, UX/UI designer, or similar role.
  • Solid understanding of user-centered design principles, responsive design and mobile app guidelines.
  • Familiarity with front-end development technologies and frameworks (HTML, CSS, JavaScript) to effectively communicate with developers.
  • Expertise in design and prototyping tools such as Figma and Adobe Creative Suite.
  • Excellent communication skills, with the ability to present and explain design concepts effectively.
  • Ability to work collaboratively in an agile environment, adapting to changing priorities and feedback.
  • Experience translating insights into actionable design concepts and improvements.
  • Strong portfolio showcasing your design skills, problem-solving ability and impact of project work.


  • Bachelors Degree in a design-related field.