About the Role
Product Designer
Remote
LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we’ve secured more than $156M in four funding series to help us grow into the company we are today, but we’re not done yet. LogicGate continues to push to lead the GRC category with our flexible and no-code risk management solution.
We are an outcomes-first company. Our success comes from our high-performing teams, so we give you flexibility to work from where you are. You’ll have the option to be fully remote, work from our headquarters in Chicago, or hybrid, unless the role has specific requirements.
Risk is a team sport, and the strongest teams are made up of diverse talent. We’ve worked hard to create an environment where everyone feels safe bringing their most authentic self to work. We are committed to fostering and maintaining an inclusive work environment where all employees’ views and backgrounds are celebrated, their thoughts matter and everyone feels safe to bring their authentic selves to work.
Our Company core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar guide everything we do – with our customers, our employees, and all we interact with.
We are proud to have been included as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune.
About the role
LogicGate is looking for a Product Designer that is excited to play a strategic role in building a robust platform that helps organizations operationalize and automate their risk management and compliance programs. You will be joining the Product Team, reporting directly to the Senior Manager of Product Design and working alongside other Designers, PMs, and Engineers as a key contributor to our platform.
We are looking for someone that has cross–functional collaboration built into their DNA. A person that knows partnering with all business units and functions is essential to generating the best work and product experience. Someone that believes user feedback is a core tenet of product design. Someone who is humble, but confident enough to lead an initiative from discovery to launch.
The ideal candidate is someone that gets excited by the prospect of solving new and difficult challenges, motivated by the prospect of taking a complex product and transforming it into a simple, trustworthy experience. You are a strong communicator and creative problem-solver that loves to iterate and try new approaches to meet your user’s needs. You take pride in your craft and enjoy contributing. You are able to focus on the greater goal, but also pay attention to the details of your work. You thrive in an open, collaborative environment, valuing different perspectives from your teammates, in addition to cross-functional and external feedback.
You will not only have the opportunity to make a huge impact on the platform, but also in building the design function and work culture at LogicGate.
How you’ll spend your time:
- Guiding features and initiatives you are responsible for from kick-off to launch, defining what should be built, why, and how.
- Collaborating with designers, product managers, engineers, and QA analysts to learn about customer problems to uncover key opportunities for impactful product features and UX improvements.
- Learning directly from and advocating for all users, both internal and external, acting as a champion for providing everyone an optimal product experience.
- Conducting hands-on research, leveraging both qualitative and quantitative methodologies, synthesizing different inputs to inform solutions balanced with the needs of the business.
- Being an advocate for best practices around user experience (information hierarchy, accessibility, interactions, and visual design) and contributing to the team’s practice/processes.
- Defining and refining solutions through a variety of methods: user flows, wireframes, high–fidelity mock–ups, prototypes (as needed).
- Being responsible for providing Engineers with any assets or resources needed during development, user acceptance testing, and launch.
We get excited about you if you have:
- Strong communication skills. You should be comfortable articulating your thoughts, opinions, and decisions around your work and how we work together.
- Have led or been a key Designer on a team, capable of establishing what success looks like for your initiatives.
- Have worked on products or product lines that serve a mix of external user types and internal users.
- Experience designing interfaces for complex systems and digital products.
- Comfortable taking considerations from fellow Designers and others cross-functionally.
- High attention to detail, including proven ability to manage multiple, competing priorities simultaneously.
- Familiarity with accessibility practices, and incorporate compliance to WCAG 2.2 standards in your work and priorities.
- Experience contributing to a maturing design system.
- Effective in a self–motivated environment to proactively ask or gather the information you need to complete your work efficiently.
- Very competent in Figma, or similar design tools (such as Sketch).
- Very competent with a prototyping tool.
- Some experience running design-focused exercises and studies such as: usability studies, preference tests, tree tests, or card sorts.
- A minimum of 3 years experience designing usable experiences. Consumer-focused products are a nice-to-have, but past experience working on a complex or technical B2B product is essential. You preferably have been in-house at a high-growth startup, or on a squad with a single product or individual product line at a larger company.
- An online portfolio or case studies demonstrating your involvement crafting great user–centered design solutions from discovery to launch is required for consideration.